Knowledgeable Partner for the vRealize Suite of Products
March 14, 2018

Knowledgeable Partner for the vRealize Suite of Products

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Sovereign Systems

  • The provided pre-req documentation was thorough and well thought out, making it easy to jump into the project.
  • The design session to gather our requirements was very helpful, Sovereign's familiarity with the vRealize product line along with diagramming our desired layout confirmed our decision to bring in assistance with the project.
  • When we ran into some issues with Sovereign's custom code their development team was on top of it and solved the issue in a matter of a few days.
  • Our environment is unique and had some requirements that exceeded Sovereign's experience. While this was never a huge deal, it did bring about some bouts of trial and error.
  • If possible during engagements it is best to play to different resource's strengths, in some cases someone else may have been a better fit for the task at hand if availability permitted.
In the vRealize space, I don't think there is a company better suited to assist with implementation. They have several installations under their belt and will get things up and running in a timely fashion. They are still a smaller firm which allows for more agility and flexibility during engagements. For very large, complex environments there may be some advantages to sticking with the vendor.