AI Messenger Chatbot vs. SAP Extension Suite (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AI Messenger Chatbot
Score 7.9 out of 10
N/A
N/AN/A
SAP Extension Suite (discontinued)
Score 8.4 out of 10
N/A
The SAP Extension Suite (formerly part of the SAP Cloud Platform) is a legacy solution that enabled businesses to rapidly build and enhance applications, processes and experiences, with the goal of driving agility and flexibility, while extending the value of applications. The product has obsolesced, and modern offerings including SAP Build or theN/A
Pricing
AI Messenger ChatbotSAP Extension Suite (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AI Messenger ChatbotSAP Extension Suite (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AI Messenger ChatbotSAP Extension Suite (discontinued)
Features
AI Messenger ChatbotSAP Extension Suite (discontinued)
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
AI Messenger Chatbot
10.0
1 Ratings
16% above category average
SAP Extension Suite (discontinued)
-
Ratings
Chat history and transcripts10.01 Ratings00 Ratings
Chat reporting10.01 Ratings00 Ratings
Chat and web analytics10.01 Ratings00 Ratings
Best Alternatives
AI Messenger ChatbotSAP Extension Suite (discontinued)
Small Businesses
Front
Front
Score 9.0 out of 10
Visual Studio
Visual Studio
Score 8.8 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Visual Studio
Visual Studio
Score 8.8 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Visual Studio
Visual Studio
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AI Messenger ChatbotSAP Extension Suite (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
9.0
(15 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AI Messenger ChatbotSAP Extension Suite (discontinued)
Likelihood to Recommend
AI Shift
I would recommend AI Messenger Chatbot to my colleague. It will be helpful to them especially when they want or to search something. It also helps to generate AI images that look so real. It helps also to enhance our customer service and to show more empathy. It helps lot in different ways.
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Discontinued Products
The adoption of SAP Extension Suite is growing significantly and it has become a strategic platform for our company. SAP Extension Suite will most likely meet the requirements of most companies to get beyond small workgroup apps and tackle more strategic requirements. The most important thing that SAP Extension delivers is a single UI for development effort for web and mobile deployment.
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Pros
AI Shift
  • Automotive conversation.
  • Generate AI images.
  • Enhance engagement.
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Discontinued Products
  • Reduces the length and cost of system development and integration
  • Empowers developers to acquire a new skill to deliver applications and other services efficiently
  • Enabled the innovation team to transform the way services are accessed and delivered
  • Ensures scalability of apps used simultaneously by thousands of customers
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Cons
AI Shift
No answers on this topic
Discontinued Products
  • It was a bit of a hassle to configure at first but once setup it's easy and fast.
  • At a certain time they removed key items used in pipelines to force upgrades.
  • The new UI though works well feels less intuitive than the previous one.
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Usability
AI Shift
I will give 10/10. For me, it became 24/7 AI chat support. It also helps to improve customer satisfaction because it enhances our customer service skills. It helps us to become an effective customer service support. It became our partner and guide at work. I love every feature on this bot.
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Discontinued Products
No answers on this topic
Alternatives Considered
AI Shift
No answers on this topic
Discontinued Products
We have been able to work in a much more agile way with SAP Extension Suite, and there is a lot of excitement that developing with this platform is significantly faster. SAP Extension Suite is the perfect fit to build great-looking applications that work on any form factor, be it [a] smartphone, laptop, or tablet, and within budget.
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Return on Investment
AI Shift
  • Customer interaction.
  • AI chat support 24/7.
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Discontinued Products
  • Faster development cycle due to native integration with SAP products
  • Negative short-term ROI due to the lack of training material and significant differences with the previous version of the same tool (SAP Web IDE)
  • Tighter integration with corporate programming guidelines since SAP Extension Suite offers great integration with DevOps pipeline solutions
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ScreenShots

SAP Extension Suite (discontinued) Screenshots

Screenshot of SAP FioriScreenshot of SAP Intelligent Robotic Process AutomationScreenshot of SAP Business Application StudioScreenshot of Build a mobile appScreenshot of Mobile app client