Airbrake vs. BugSnag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Airbrake
Score 8.0 out of 10
N/A
Airbrake, now from LogicMonitor (acquired February 2021) is an error monitoring and performance insight tool. Airbrak offers real-time error alerts, rich contextual data about why errors are occurring, integration into an existing workflow, and application performance insights to enable users to identify, diagnose, and fix problems - before users get annoyed.
$0
per month
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.
$65
per month per user
Pricing
AirbrakeBugSnag
Editions & Modules
Free
$0
per month
Basic
$19
per month
Pro
$38
per month
No answers on this topic
Offerings
Pricing Offerings
AirbrakeBugSnag
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAirbrake offers plans that include up to 200M errors, plus unlimited on-demand errors. Start your free trial and find the plan that right for your needs. 10% discount available for annual pricing.
More Pricing Information
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User Ratings
AirbrakeBugSnag
Likelihood to Recommend
7.9
(16 ratings)
10.0
(1 ratings)
User Testimonials
AirbrakeBugSnag
Likelihood to Recommend
LogicMonitor
Airbrake is very good at what it does, I don’t really have any criticism at all on that front. It’s less well-suited when bugfixing goes beyond the immediate error and means looking at a lot of context (particularly asynchronous context) like logs.
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SmartBear
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
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Pros
LogicMonitor
  • Integration with most of languages and frameworks as well support via existing logging configs.
  • Aggregations on occurrences which helps to understand and analyse issues better.
  • Web UI displays all error related parameters which I never could have figured out in manual debugging.
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SmartBear
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
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Cons
LogicMonitor
  • We use Airbrake in conjunction with OpsGenie, but I feel like there could be more room for integration between the two.
  • I think it would also be nice if there was a GitHub integration that would comment on recently merged error-prone PRs, currently, we need to dig into the error to find the commit.
  • Generally, more integrations would be nice as people often forget about Airbrake when they are stressed out about an issue.
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SmartBear
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
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Alternatives Considered
LogicMonitor
I love to use Airbrake and New Relic in conjunction. New Relic has better metrics and data that you can really dig into (especially for optimizations), but the error part has always been kinda meh. I fee like Airbrake has done an awesome job at this
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SmartBear
No answers on this topic
Return on Investment
LogicMonitor
  • Hugely reduced frontend errors in devices we don’t often test: means more conversions and sales
  • Lets us know immediately when there is an error: shorter error durations also means higher sales
  • Ultimately once we’ve solved all the most common bugs: more time for developers to focus on other things
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SmartBear
  • It has caught bugs on the spot, which allows us to quickly fix them.
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ScreenShots

Airbrake Screenshots

Screenshot of Airbrake Account DashboardScreenshot of Deploys DashboardScreenshot of Performance DashboardScreenshot of Trends TabScreenshot of Breadcrumbs feature