Airtime (formerly mmhmm) is an app that, when used as an add-on to a virtual camera, is designed to make video chats, meetings, and presentations more engaging.
$12
per month
Scribe
Score10 out of 10
N/A
Scribe automatically creates step-by-step guides for any process completed on a computer. It captures mouse clicks and keystrokes and turns them into editable step-by-step instructions and screenshots instantly. Scribes can be shared to anyone via a link or in-app with team members. They can also be embedded in any other site or platform using HTML. Users can also download a Scribe as a PDF. A Scribe can also be edited in the future if a process changes, and the new version reflects…
$0
per month per user
Zoho Desk
Score8.3 out of 10
N/A
Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com.
mmhmm is, by far, the absolute best presentation platform I have found - and I have looked a lot and demoed a lot of them. The flexibility, ease of use and visually engaging experience that mmhmm provides has, without fail, been a game changer tool no matter the presentation styles. While it is, hands down, the best virtual presentation platform, I have not been able to level up my in-person experiences to the same degree as I have online. I will continue to explore how and where I can integrate the mmhmm Studio toolsets to pump up my in-person experiences.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you need to make any kind of instruction and your programmes are on Chrome you can document any procedure in a matter of minutes, you can then edit it and make extra notes and explain things in more detail. I can't think of any business that could not use this, unless IT block it
Zoho Desk is a great customer service tool. It is very easy to track the ability to receive tickets and send responses in Zoho Desk. There are lots of options for customization. The knowledge base feature is very extensive and powerful. It makes creating internal and external FAQs easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easily integrates static slides, animations and video without having to have vast technical skills.
It's an intuitive application to use. In a few minutes you sign up, start a new presentation and you're underway. It's pretty plug-n-play.
I've recommended it to my "non-technical" friends and they love it. They told me it was super easy to use and has made them more excited to create and share their presentations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In the future I might like to see a fast-swap handoff to fellow presenters like we do in a live presentation.
Getting more updates on the platform advances in emails would be helpful. Like the recent sharing of useful templates was awesome.
I'd like to see more user stories shared to see how others are using the platform to make their presentations stand out. These kinds of things are helpful in feeding my ideas and insights for my next meeting, presentation and lessons.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The biggest drawback that I am facing while using the platform is that their ticketing system is not that great [in my opinion]. It does not give us the option to add sales tax and other charges in the invoices which leads to a big problem for us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The layout is easy to follow, when you are looking at their instructions they are very clear and easy to follow, the help section is easy. Once you have learned the control buttons it's very simple. Editing is very easy as you just click on the section, edit what you want. You can delete and copy easily
I give [Zoho Desk] [an] overall usability score of 9. This is partly due to the search functionality needs improvement. There are several times where I am left unable to find a ticket and have to generate a new one. I am hoping in the future that they will make some changes!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As Zoho Support is based in a different timezone to ours it can be an issue that we cannot get an immediate response to an issue. But I will say that once their Support is in the office they are fairly good to respond. they have resolved almost all issues I have told them about, but Zoho have also made system changes and not communicated these beforehand which means we are faced with something new and cannot get support on this until their support team is in the office
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Of all the platforms out there - believe me, I've tried them all - or try to avoid them whenever I can - mmhmm stands on its own with its unique platform benefits, visualizations, ease of use, sharability, affordability, and overall "Wow" factor that we hope to get from our audiences. No matter what it is we are presenting. To have that ability to integrate and gravitate to our presentations has proven to be a game changer that really did not take a lot for us to do. Even better is the fact that we still may have to - for whatever reason - build a presentation in one of the slide builder apps we can still import them seamlessly into mmhmm and use the mmhmm interface as our camera when we use the other platforms. It's been a complete win, win, win all around.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We selected Zoho Desk as we needed a platform that was going to allow the business to grow through both usage and staffing numbers. We wanted something cost-effective but still offered standard features in an effective cloud-delivered solution but would still allow customization by our internal dev team, to derive better value from the service where it natively didn't do what we needed it to. FreeAgent was okay for a while, but Zoho Desk has allowed a vast improvement in our service offering to end customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've only seen positive impact since deciding to use mmhmm
The ROI is a bazillion-fold. It's not an expensing platform, but the positive impact has been priceless!
Even the Powerpoint burnt out team members have taken easily to using mmhmm
Our presentations get comments like, "Wow... this is cool." "We really loved this presentation. It was completely engaging." "What are you guys using? This is pretty dang cool!"
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Desk has created an organised sytem of support which alows me to help my customers more efficiently.
By saving resolutions as articles, Zoho Desk has provided a training resource for current customers and support staff as part of solving problems.
All new customers become part of a database of customers who continue to receive support and education from forums created by the articles and customer questions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
