AiSensy vs. MSG91

- If you are ecommerce, then definately it can help you in your product/brand promotion. - It can help in selling products on whatsapp. - If you need to communicate important information to your user eg. Payment failed etc, that all can be done very effectively here.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It helps in sending predefined template messages to customer, which servers can trigger on particular events.
• Their Support team is very good.
• They Helped us in getting Verified Green tick from Facebook.
• It manages marketing campaigns very well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• APIs for different services are available
• Very good documentation for the integration of APIs.
• Dashboard to check the status of SMS sent and performance.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Management of Templates is complex.
• Approval process of templates messages is complex and takes time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• After updation in some of policies of TRAI in India the documents needs update
• Some of the API's have became complicated after recent updates
• If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In my experience, Messagebird is very costly, not suitable for Indian companies. In my opinion, Pathetic support. And they even charge hefty setup fee. AiSensy, no setup fee and easy to start.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has positive impact on overall business, as user feels connected if communicated properly.
• Chat support helps increasing efficiency of support team.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As compared to the price MSG91 is value for money for the things we get
• The SMS rates are not so high and you can easily use for small to enterprise level company.
• The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info