Aisera vs. ServiceNow Now Platform
Aisera vs. ServiceNow Now Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aisera | N/A | Aisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self… | N/A | |
ServiceNow Now Platform | N/A | The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools. | N/A |
Aisera | ServiceNow Now Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aisera | ServiceNow Now Platform | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Aisera | ServiceNow Now Platform | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Quickbase Score 9.2 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aisera | ServiceNow Now Platform | |
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Likelihood to Recommend | - (0 ratings) | 9.2 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 8.7 (17 ratings) |
Support Rating | - (0 ratings) | 8.6 (19 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.4 (7 ratings) |
Professional Services | - (0 ratings) | 8.2 (3 ratings) |
Aisera | ServiceNow Now Platform | |
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Likelihood to Recommend | AISERA No answers on this topic | ServiceNow |
Pros | AISERA No answers on this topic | ServiceNow |
Cons | AISERA No answers on this topic | ServiceNow |
Likelihood to Renew | AISERA No answers on this topic | ServiceNow |
Usability | AISERA No answers on this topic | ServiceNow |
Support Rating | AISERA No answers on this topic | ServiceNow |
Alternatives Considered | AISERA No answers on this topic | ServiceNow |
Contract Terms and Pricing Model | AISERA No answers on this topic | ServiceNow |
Professional Services | AISERA No answers on this topic | ServiceNow |
Return on Investment | AISERA No answers on this topic | ServiceNow |
ScreenShots | Aisera Screenshots |