Akamai Identity Cloud vs. Cross Identity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Akamai Identity Cloud
Score 7.7 out of 10
N/A
Akamai Identity Cloud (formerly Janrain, acquired January 2019) supports the collection of customer identity data through social and traditional registration and login as well as diverse engagement capabilities like Commenting, Ratings and Reviews and Live Chat. The customer identity data is stored in one unified individual-level profile, making it available for use across a marketing organization and broader enterprise through out of the box integrations with the most common technology…
$0
up to 2,500 users
Cross Identity
Score 3.5 out of 10
N/A
Cross Identity (formerly Ilantus) is presented as a comprehensive Identity & Access Management Solution, with SSO, web access management, and related features such as shared app login (multiple employees can use a single license during different sessions, and yet protect the app password from all the users).N/A
Pricing
Akamai Identity CloudCross Identity
Editions & Modules
Free Basic Social Login
$0
up to 2,500 users
Enterprise
$5,000
100k users
Pro
$1,000/$2,250
10k/25k users
No answers on this topic
Offerings
Pricing Offerings
Akamai Identity CloudCross Identity
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor full platform pricing, please contact us.
More Pricing Information
Community Pulse
Akamai Identity CloudCross Identity
Features
Akamai Identity CloudCross Identity
Identity Management
Comparison of Identity Management features of Product A and Product B
Akamai Identity Cloud
-
Ratings
Cross Identity
2.7
1 Ratings
101% below category average
ID Management Single-Sign On (SSO)00 Ratings2.71 Ratings
Multi-Factor Authentication00 Ratings1.01 Ratings
Password Management00 Ratings4.51 Ratings
Best Alternatives
Akamai Identity CloudCross Identity
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Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
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Score 10.0 out of 10
Enterprises
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User Ratings
Akamai Identity CloudCross Identity
Likelihood to Recommend
8.0
(1 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
1.8
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.6
(1 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Akamai Identity CloudCross Identity
Likelihood to Recommend
Akamai
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.
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Cross Identity (Formerly Ilantus)
Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.
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Usability
Akamai
No answers on this topic
Cross Identity (Formerly Ilantus)
Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.
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Support Rating
Akamai
No answers on this topic
Cross Identity (Formerly Ilantus)
Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.
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Alternatives Considered
Akamai
We are using Janrain to protect our data from internet attacks and they also have good customer support to cover critical instances. Customer data can be accessed easily. They also have an MFA facility to stop unauthorized persons [from] accessing the data. They also provide a 30-day basic plan to experience their facility which can be useful to know the features and facility of that product.
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Cross Identity (Formerly Ilantus)
No answers on this topic
Contract Terms and Pricing Model
Akamai
No answers on this topic
Cross Identity (Formerly Ilantus)
Contract terms are fine. No complaints there.
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Professional Services
Akamai
No answers on this topic
Cross Identity (Formerly Ilantus)
professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.
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Return on Investment
Akamai
  • Customer data can be easily accessed
  • we have protected our data which can also be accessed anywhere without worrying [about] internet attacks
  • Pricing is bit high for what we get
Read full review
Cross Identity (Formerly Ilantus)
No answers on this topic
ScreenShots

Cross Identity Screenshots

Screenshot of Single Sign-OnScreenshot of User Life-cycle ManagementScreenshot of Self-Service Password ResetScreenshot of Access GovernanceScreenshot of Password SyncScreenshot of Access Certification