4 Ratings
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Score 6.4 out of 100
8 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Alcatel-Lucent OmniSwitch

A good system for basic ACD (need to add components for contact center functionalities). Strong reliability.
Patrice Tanguay | TrustRadius Reviewer

D-Link Ethernet Switches

In our head office where there is a low dust environment, it best suits this use. But in a plant where there is a dusty environment, you may face in and outs and the Network team may be in a bit of a hurdle.
Anonymous | TrustRadius Reviewer

Pros

Alcatel-Lucent OmniSwitch

  • Very good omni-channel messaging.
  • Easy administration.
  • Low maintenance costs.
Patrice Tanguay | TrustRadius Reviewer

D-Link Ethernet Switches

  • Easy to use GUI
  • Inexpensive
  • Available in a different number of ports.
  • Support for copper as well as fiber ports.
  • Available in gigabit ethernet and above speeds as well.
Umair Ali Khan | TrustRadius Reviewer

Cons

Alcatel-Lucent OmniSwitch

  • It's not a "all in one" platform. Requires many components
  • Softphone GUI could be improved
  • Limited ACD functionality
Patrice Tanguay | TrustRadius Reviewer

D-Link Ethernet Switches

  • Web interfaces. Really need to work on easier web interfacing for less "program savvy" users.
  • Needs a WAY BETTER management solution. This is where you can take one piece of software and manage every switch.
  • Maybe and this is stretching, an easier way to keep up with firmware and uploading them.
Landon Oliver | TrustRadius Reviewer

Usability

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

D-Link Ethernet Switches

D-Link Ethernet Switches 8.2
Based on 5 answers
D-Link Ethernet Switches are working fine and fulfill all of our organization's needs cost-wise and efficiency-wise. The rating that I gave would vary based on performance and durability. We used an open environment without an IP-rated network rack, but its working fine and we handle all weather issues carefully and manage the network smoothly. Takeaways: cost effective, handles complex networks, and very good performance.
Irfan Ahmed | TrustRadius Reviewer

Support Rating

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

D-Link Ethernet Switches

D-Link Ethernet Switches 7.0
Based on 5 answers
I have given it 9 out of 10 just because of its low cost and additional features that have been an integral part of any product, otherwise, the load management part was far more inferior as compared to the Cisco switches, as those switches have a spanning tree protocol built-in.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alcatel-Lucent OmniSwitch

Alcatel system already installed and operational upon my arrival at Biron.
Patrice Tanguay | TrustRadius Reviewer

D-Link Ethernet Switches

First, we decided to go wirelessly company-wide but we needed to switch from one point to another. In our option, D-Link is best for us.
Anonymous | TrustRadius Reviewer

Return on Investment

Alcatel-Lucent OmniSwitch

  • Great stability compared to previous telephony platform.
  • Low maintenance costs. Reduced OPEX.
  • Great uptime with few outages.
Patrice Tanguay | TrustRadius Reviewer

D-Link Ethernet Switches

  • It has low impact on budget.
  • It has caused loops in the network.
  • Sometimes the GUI hangs and switch becomes unavailable.
Umair Ali Khan | TrustRadius Reviewer

Pricing Details

Alcatel-Lucent OmniSwitch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

D-Link Ethernet Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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