Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
N/A
Trellix Intelligent Sandbox
Score 7.1 out of 10
N/A
Trellix Intelligent Sandbox (formerly McAfee Advanced Threat Defense) enables organizations to detect advanced, evasive malware and convert threat information into immediate action and protection. It includes additional inspection capabilities that broaden detection and expose evasive threats. Integration between security solutions—from network and endpoint to investigation—enables instant sharing of threat information across the environment, enhancing protection and investigation. Deployment…
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
McAfee Advanced Threat Defense is great in large enterprise environments with large, highly segmented networks. The administrator can create exceptions for specific applications as well as create exceptions through HAS which is very convenient for applications created in house. I do not recommend installing it on a computer with little ram memory, since this product demands a lot of resources and can be clearly distinguished in the Windows task monitor.
Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
Personally, I have only called our internal IT team about needing changes to permissions, not McAfee itself, but our IT team can make the changes though it seems to take them longer than I would think it needs to take. As someone who administers a different program, with different permissions, I would feel they should be able to make the exceptions faster and easier.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
McAfee brand is used, mcafee antivirus scan, mcafee drive encryption, mcafee DLP, mcafee cloud proxy. He Kaspersky at the corporate level and used his admin dashboard is a bit rough. I recommend mcafee since the graphical environment is very friendly with the administrator. We selected it because at the administration level it is more comfortable, support for end users is very easy, the administration console can create roles and segregate permissions.