Alert Logic vs. Huntress

If you have a web platform or any other exposed system, it's important to have an IDS in place. This can be difficult to do right, and if you're a smaller business, you can't have a team dedicated to managing security. Alert Logic takes that burden, makes sure it's working right, and allows your team to focus on your product. With that in mind, it's not a silver bullet, and I took off one point ONLY because I think it would be harder to justify in a large enterprise with a security team already in place. Maybe there's another product out there that'll solve that use case, but Alert Logic was perfect for our needs.

Incentivized

A great product that highlights any and all persistent footholds on the network and does a great job on breach monitoring. The support staff are great, efficient, and are able to reach out when there is an issue. Most problems are cleared out/mitigated before we even know about them. A great product to add to your security stack.

• The cloud managed service; the cost benefit and 24x7 monitoring
• The Alert system went from possibly 24 hours to 1 hour
• The benefit of nothing having to write our own queries

Incentivized

• Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
• Very quiet. If they alert, it is a thing.
• Very good at remediation.
• They communicate extremely well when it matters.
• While there are the most extensive products more often than not they are the first to alert us to a threat.

Incentivized

• Overall the product and service works well and addresses all our key requirements so we have no real negatives to share.

Incentivized

• Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
• Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
• Support for non-Windows OSes for consistency in a network
• It would be nice to seed canary files in custom shares on servers.

Incentivized

We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.

Incentivized

I've found Barkly to be much better than these products at protecting my systems. It does not require the horsepower that these do to run. It uses systems resources well. It protects well. It alerts and updates well. This is a good AV system to have on your endpoints and is a sound financial investment if you are looking to protect your assets from virus/malware/ransomware.

Incentivized

Huntress may not be a complete SOC such as Blackpoint, but the level of protection is close. Huntress provides a set of human eyes always hunting for persistent threats on your endpoints. Huntress also seems less noisy with no false positives, so no time is wasted reviewing alerts.

Incentivized

• It is pretty complicated to understand for beginner levels when you start to use it.
• The product is really secure and reliable for any organization.
• Best side of this software is that it is not like other security programs. Unlike them, this software is stronger and has 24/7 security.

Incentivized

• We have been able to lower operational costs by shifting to Huntress.
• We've been able to cut costs to our clients by utilizing Huntress over competing products.
• In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.

Incentivized