AlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.
AlertMedia was very customer focused. Truly felt like was a very valued customer and willing to "prove out" their systems prior to full commitment to purchase. Willing to go "above and beyond" to show their product. The customer support is truly best in class!
AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.
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Chose AlertMedia
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Features
AlertMedia
Emergency Notification System
Comparison of Emergency Notification System features of Product A and Product B
The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.
A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.
Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.