AlertOps vs. Harp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlertOps
Score 6.0 out of 10
N/A
AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.N/A
Harp
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Harp is an alert management system that allows users to collect alerts from various monitoring systems and provide a rich interface to manage them in a single place. What Harp offers: All alerts are in one place One source for information Avoid false positive notifications Build correlation Detect, investigate and…N/A
Pricing
AlertOpsHarp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlertOpsHarp
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AlertOpsHarp
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
Enterprises
Freshservice
Freshservice
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlertOpsHarp
Likelihood to Recommend
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
AlertOpsHarp
Likelihood to Recommend
AlertOps
AlertOps is best suited for service delivery companies, as it tracks the whole process and create alerts if any ambiguity is there giving the time to respected personnel to resolve and manage the same issue to ensure the smooth processing. It even escalate alerts to different teams creating s consistent coordination between teams and saves a lot of time.
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Harpia
No answers on this topic
Pros
AlertOps
  • Manage and Resolve IT incidents
  • Schedules call and escalation to professionals with respect to incidents
  • Save times by recognizing and resolving the issues
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Harpia
No answers on this topic
Cons
AlertOps
  • Notifications alert can be a little late at times
  • User Interface can be quite confusing to new users
  • Some alerts are generated unnecessarily.
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Harpia
No answers on this topic
Alternatives Considered
AlertOps
Although all the other products are also great but AlertOps has same and infact some better functionalities at less and better prices than other tools. AlertOps also offers free trail version which allows the users to take the demo and have a better understanding of the product which is not available in most of the other products available out there.
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Harpia
No answers on this topic
Return on Investment
AlertOps
  • Positive as it saves a lot of time
  • Positive as issues are resolved and managed on time
  • Positive as it is not that expensive
  • Positive as integration to any third party tool is well suited
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Harpia
No answers on this topic
ScreenShots

Harp Screenshots

Screenshot of Main alerts viewScreenshot of Alert details viewScreenshot of Scenario for alertsScreenshot of Create new integrationScreenshot of Reports