Alibaba Mail vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alibaba Mail
Score 8.2 out of 10
N/A
Alibaba Mail integrates features such as email management, online calendars, and contact management, as well as works seamlessly with existing office software applications to achieve better scalability and integration. This service offers enterprise users a brand new collaboration software solution.N/A
Zoho Mail
Score 8.8 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Alibaba MailZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Alibaba MailZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Alibaba MailZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Alibaba Mail
8.7
1 Ratings
3% above category average
Zoho Mail
8.2
5 Ratings
3% below category average
Anti-malware9.01 Ratings8.35 Ratings
Customizability9.01 Ratings8.65 Ratings
Data Loss Protection9.01 Ratings8.04 Ratings
Threat Detection9.01 Ratings8.04 Ratings
Sandboxing9.01 Ratings6.53 Ratings
End-to-End Encryption8.01 Ratings8.65 Ratings
Management Tools8.01 Ratings9.05 Ratings
Best Alternatives
Alibaba MailZoho Mail
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.9 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Alibaba MailZoho Mail
Likelihood to Recommend
9.0
(1 ratings)
6.9
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Alibaba MailZoho Mail
Likelihood to Recommend
Alibaba Cloud
Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
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Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
Alibaba Cloud
  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Read full review
Zoho
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Read full review
Cons
Alibaba Cloud
  • UI could be better
  • Integration
  • Mobile support
  • In-app support
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Zoho
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Support Rating
Alibaba Cloud
No answers on this topic
Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Alibaba Cloud
Not applicable, as we went for Alibaba Mail on recommendations.
Read full review
Zoho
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
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Return on Investment
Alibaba Cloud
  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Read full review
Zoho
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat