Alibaba Mail vs Zoho Mail

Likelihood to Recommend

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

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Verified User

Team Lead in Finance and Accounting

Banking Company, 201-500 employees

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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.

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Benjamin Jeffrey

Director of Information Technology

M & M Golf Cars, LLCRetail, 51-200 employees

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Pros

Email management
Secure system
Built-in features
Easy integration

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Verified User

Team Lead in Finance and Accounting

Banking Company, 201-500 employees

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Its easy to use in Mobile
A fresher can easily use
Super admin pannel is also easy to use

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Vipul Yadav

SEO Executive

NMG TechnologiesInternet, 51-200 employees

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Cons

UI could be better
Integration
Mobile support
In-app support

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Verified User

Team Lead in Finance and Accounting

Banking Company, 201-500 employees

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When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
The filter to search for information is not very accurate and unfriendly
The way to manage the storage capacity and to buy more space for the mail is not very friendly

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Tribett Requena

Operational and Commercial Manager

Todo DigitalInformation Technology & Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Alibaba Mail Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

$1 per user/per month

Zoho Mail Editions & Modules

Edition

Mail Lite	$1¹
Mail Premium	$4¹
Workplace	$3¹

per user/per month

Additional Pricing Details

—

Support Rating

No score

No answers yet

No answers on this topic

Zoho Mail 9.0

Based on 1 answer

I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.

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Benjamin Jeffrey

Director of Information Technology

M & M Golf Cars, LLCRetail, 51-200 employees

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Alternatives Considered

Not applicable, as we went for Alibaba Mail on recommendations.

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Verified User

Team Lead in Finance and Accounting

Banking Company, 201-500 employees

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• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.

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Tommy Parker

Management Consultant

Westinghouse Electric CompanyOil & Energy, 10,001+ employees

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Return on Investment

Secure system
Reduced cost as other ESPs were costlier
Enhanced productivity
Saves time

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Verified User

Team Lead in Finance and Accounting

Banking Company, 201-500 employees

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as is said before i have not taken paid version of Zoho
but for my use i have not seen any issues and no glitch

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Vipul Yadav

SEO Executive

NMG TechnologiesInternet, 51-200 employees

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Alibaba Mail

Zoho Mail

Alibaba Mail

Zoho Mail

Anti-malware

Cusomizability

Data Loss Protection

Threat Detection

Sandboxing

End-to-End Encryption

Management Tools

Alibaba Mail

Zoho Mail

Alibaba Mail

Zoho Mail

Likelihood to Recommend

Alibaba Mail

Zoho Mail

Pros

Alibaba Mail

Zoho Mail

Cons

Alibaba Mail

Zoho Mail

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Alibaba Mail Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Zoho Mail Editions & Modules

Edition

Additional Pricing Details

Support Rating

Alibaba Mail

Zoho Mail

Alternatives Considered

Alibaba Mail

Zoho Mail

Return on Investment

Alibaba Mail

Zoho Mail

Screenshots

Alibaba Mail

Zoho Mail

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