Alloy Navigator vs. BMC Helix ITSM (Remedy)
Alloy Navigator vs. BMC Helix ITSM (Remedy)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alloy Navigator | N/A | Alloy Navigator is an IT Service and Asset Management solution featuring a workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Alloy Navigator is designed for small, medium and enterprise businesses, and covers several IT disciplines ranging from Help Desk, Inventory and Knowledge Base Management to ITIL-driven standards such as Change & Configuration… | $19 per month per tech | |
BMC Helix ITSM (Remedy) | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
Alloy Navigator | BMC Helix ITSM (Remedy) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Pricing is solely based on the number of technicians supporting your end users and computers that require auditing. There are no other licenses required. | — | ||||||||||||||
More Pricing Information |
Alloy Navigator | BMC Helix ITSM (Remedy) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Alloy Navigator | BMC Helix ITSM (Remedy) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alloy Navigator | BMC Helix ITSM (Remedy) | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (51 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (6 ratings) |
Usability | - (0 ratings) | 6.5 (3 ratings) |
Support Rating | - (0 ratings) | 8.1 (9 ratings) |
Implementation Rating | - (0 ratings) | 6.6 (2 ratings) |
Configurability | - (0 ratings) | 5.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 7.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Alloy Navigator | BMC Helix ITSM (Remedy) | |
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Likelihood to Recommend | Alloy Software No answers on this topic | BMC Software Inc. |
Pros | Alloy Software No answers on this topic | BMC Software Inc. |
Cons | Alloy Software No answers on this topic | BMC Software Inc. |
Likelihood to Renew | Alloy Software No answers on this topic | BMC Software Inc. |
Usability | Alloy Software No answers on this topic | BMC Software Inc. |
Support Rating | Alloy Software No answers on this topic | BMC Software Inc. |
Implementation Rating | Alloy Software No answers on this topic | BMC Software Inc. |
Alternatives Considered | Alloy Software No answers on this topic | BMC Software Inc. |
Scalability | Alloy Software No answers on this topic | BMC Software Inc. |
Return on Investment | Alloy Software No answers on this topic | BMC Software Inc. |
ScreenShots | Alloy Navigator Screenshots |