Aloware vs. CallHippo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 8.0 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
CallHippo
Score 8.0 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
Pricing
AlowareCallHippo
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareCallHippo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$5 Per Number
Additional Details——
More Pricing Information
Community Pulse
AlowareCallHippo
Top Pros
Top Cons

No answers on this topic

Features
AlowareCallHippo
Call Management
Comparison of Call Management features of Product A and Product B
Aloware
-
Ratings
CallHippo
6.8
5 Ratings
21% below category average
Answering rules00 Ratings7.15 Ratings
Call recording00 Ratings6.15 Ratings
Call park00 Ratings7.35 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Aloware
-
Ratings
CallHippo
5.4
5 Ratings
40% below category average
Mobile app for Android00 Ratings5.45 Ratings
Best Alternatives
AlowareCallHippo
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.5 out of 10
CloudTalk
CloudTalk
Score 8.5 out of 10
Enterprises
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.6 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareCallHippo
Likelihood to Recommend
9.0
(1 ratings)
5.6
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(2 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
AlowareCallHippo
Likelihood to Recommend
Aloware
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
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CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
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Pros
Aloware
  • Incoming Calls
  • Voicemails
  • Text Messages
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CallHippo
  • No positive sides at all.
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Cons
Aloware
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
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CallHippo
  • Waiting for iOS mobile app
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Likelihood to Renew
Aloware
No answers on this topic
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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Support Rating
Aloware
No answers on this topic
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
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Alternatives Considered
Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
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CallHippo
All of them. This seemed to be the best until they got us down.
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Return on Investment
Aloware
No answers on this topic
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
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ScreenShots