Aloware

Convenience and Functionality: Users appreciate the convenience and functionality of Aloware's features such as the Activity Dashboard, Live Chat, Real-Time Reporting, and Analytics. The intuitive nature of Aloware's user interface is highly praised by users, and the reports section is seen as a valuable tool for monitoring phone usage. Some users also find it convenient to access their phone through a web browser page.

Integration with HubSpot: Integration with HubSpot is highly valued by users, allowing them to work within one platform instead of multiple pages. Aloware's compatibility with Mac and its integration with HubSpot are appreciated by users. The seamless integration with Guesty and Slack is highlighted as a key feature by users.

Powerful Power Dialer: The PowerDialer feature is considered powerful and has significantly increased the number of calls made by users. Users praise the ability to enroll sequences and use the power dialer to reach more people faster.

Limited Configuration Options: Several users have expressed frustration with the limited configuration options available in Aloware. They feel that the software lacks flexibility and customization, which hampers their ability to tailor it to their specific needs.

Frequent Timeouts Between Calls: Many reviewers have complained about frequent timeouts between calls while using Aloware. This interruption in call flow has been a major inconvenience for users and has negatively impacted their productivity and efficiency.

Glitches with Messaging: A significant number of users have reported experiencing glitches with messaging in Aloware. These glitches include difficulties in sending SMS blasts, freezing issues, and slow performance, which have caused delays and inefficiencies in communication efforts.

Users have made several recommendations based on their experiences with Aloware. The three most common recommendations are:

1. Take advantage of the training and support offered by Aloware. Many users suggest utilizing the training resources provided by Aloware to fully understand the platform's benefits. They recommend reaching out to the support team for best practices and guidance in organizing the system.

2. Give Aloware a chance and be patient with any issues encountered. Users advise spending time on Aloware to fully grasp its capabilities and become familiar with its features. They suggest being patient and working around any issues that may arise, as well as utilizing available resources for a better experience.

3. Consider Aloware for high call volumes and efficient call distribution. A number of users recommend Aloware for companies or call centers with high call volumes. They praise tools like round-robin for distributing calls efficiently and suggest utilizing features such as teams and groups to organize communication effectively.

It is important to note that these recommendations are based on user experiences and may vary depending on specific needs and preferences.