What users are saying about
14 Ratings
14 Ratings
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Score 6.6 out of 101

Likelihood to Recommend

Altru

Altru shines in capturing constituent data. If you are looking for a product to collect user info and their use patterns then this database works. The challenge is getting the data out in a format usable for decision making and application. Reporting can be a bear. The preloaded key performance indicators and reports are useful but may not fit your need. Every institution is different, and every department has different needs. This product tries to bridge the gaps to create communication between areas, but at a cost. This will not serve any of the departments at 100% of what is wanted out of a database. Altru is a whole institution choice for the benefit of cross-department collaboration.
George Buss, Jr. profile photo

Pros

Altru

  • Point of Sales system, which is very user-friendly, and easy to navigate.
  • Member Database, which is easy to search through to locate information on patrons.
  • Event Calendar and Listings, which is organized and color coded.
Jillian Bock profile photo

Cons

Altru

  • We would love to see the merchandise piece of Altru improve. Currently we use another POS system for our merchandise, because Altru does not support selling merchandise online. I would love to be able to use the same system across the board for all of our sales - tickets and merchandise.
  • I wish the reporting was more encompassing. You can use query to build your own reports, but it can be time consuming to get exactly what you want. And there seem to be a lot of reports that give you similar information, just in different ways - which can be a little confusing at first.
  • I really wish you could delete old events & price types. Even if they are attached to old orders, if there was a away to keep that history but get rid of the event &/or price type, it would clear a lot of junk out of our system.
Elizabeth Dempsey profile photo

Alternatives Considered

Altru

Altru is the only complete, all-in-one solution that meets the RISD Museum's business needs.
Shannon Knight profile photo

Return on Investment

Altru

  • It has increased our online ticket sales for programs exponentially. Before Altru our online ticket selling platform for programs was clunky & confusing for customers. Now it is easy to navigate & very customer friendly.
Elizabeth Dempsey profile photo

Pricing Details

Altru

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
Altru’s pricing information is catalogued below, as supplied by the software provider or retrieved from publicly accessible pricing materials. Altru is priced as an annual subscription. This includes hosting, unlimited users, access to unparalleled product support – everything you expect from a complete cloud solution.

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