Altru does it all!
December 05, 2019

Altru does it all!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Altru

Altru is being used as our primary software for our organization. We manage daily sales, merchandise, memberships, and programming all through Altru. It manages all of these areas well and allows easy reporting and sharing of information. While we have different departments using it, the entire program fits our needs.

Pros

  • Manages Memberships
  • Inventory of Small Retail
  • Daily Sales

Cons

  • Online Group Sales
  • Membership Growth.
  • Program Schedule Management.
Centaman Software, which I previously used, did not do a sufficient job of member and donor management. Altru allows for better tracking and cross-use of data. I am impressed with the customer service aspect of Altru as well.
They are always available and very knowledgable. Many times I am able to come up with a solution before they've finished troubleshooting just by having talked through it with them. I really appreciate the Chat feature to answer simple questions in a timely fashion. The training I received was top notch and very detailed.

Do you think Blackbaud Altru delivers good value for the price?

Yes

Are you happy with Blackbaud Altru's feature set?

Yes

Did Blackbaud Altru live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Altru go as expected?

Yes

Would you buy Blackbaud Altru again?

Yes

For a small business looking for software that can manage multiple areas of your business, Altru is a great solution. It brings in many areas of a non-profit business into one software package.

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