What users are saying about
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77 Ratings
74 Ratings

Amazon CloudWatch

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77 Ratings
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Score 8.5 out of 101
74 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Amazon CloudWatch

Ideal for monitoring AWS services and workloads. We have several of our websites entirely hosted on AWS and we're able to get a Grafana dashboard of all the relevant metrics from CloudFront, S3, EC2, RDS, and Elastic Beanstalk. This can be set up within the hour or templated on your code for infrastructure (we do this with terraform & cloud formation). By design, it isn't suited for non-AWS workloads.
No photo available

Zabbix

Zabbix is probably the best classical monitoring software out there that is also FOSS. It is superior to Nagios and other similar software from implementation to utilization, and equal in capabilities. It is equally capable to SolarWinds (and competitors), and more expandable (thanks to the support of user-generated XML templates), but at the cost of time, knowledge, and effort. It serves a different market than pure cloud monitoring solutions, though they do overlap heavily, so it probably is not as well suited to cloud-only monitoring (though it can be set up to work effectively in this role as well). However, given the flexibility of on-prem monitoring as well, it can be an option in conjunction with, or in place of the cloud-only monitoring if that is a need.Overall, I would put Zabbix on par with SolarWinds and the main differentiator is where are the costs going to be paid - in end-user training and support of Zabbix or in the commercial, ease of use provided by SolarWinds (and competitors).
Thomas Higgins profile photo

Feature Rating Comparison

Cloud Management

Amazon CloudWatch
8.4
Zabbix
Cloud Management Security
Amazon CloudWatch
8.3
Zabbix
Automation and Orchestration
Amazon CloudWatch
9.0
Zabbix
Cost Management
Amazon CloudWatch
8.7
Zabbix
Cloud Management Performance Monitoring
Amazon CloudWatch
9.0
Zabbix
Governance and Compliance
Amazon CloudWatch
7.5
Zabbix
Resource Management
Amazon CloudWatch
9.0
Zabbix
Systems Integration
Amazon CloudWatch
7.5
Zabbix

Pros

Amazon CloudWatch

  • Managing log retention periods is very simple with CloudWatch, and can be configured on a per-group basis.
  • Monitoring host performance is very easy when coupled with the CloudWatch Agent on an EC2 instance. A simple installation and configuration replaces an entire 3rd-party host monitoring stack.
  • CloudWatch is flexible enough for not just host monitoring, but application monitoring as well. It's easy to pipe local logs up to CloudWatch and extract structured data in order to monitor and set alerts on custom app metrics.
Brian Dentino profile photo

Zabbix

  • Zabbix is able to provide us a single pane of glass for monitoring. It can handle Systems, Database, Network and application level alerts and send those alerts to the appropriate parties.
  • Zabbix graphs all metrics that come in. This means it's easy to spot trends and create alerts based on when those trends cross user-defined thresholds.
  • Zabbix allows for the escalation of issues. If someone sleeps through an alert in the middle of the night, it can easily be escalated to the next tier.
No photo available

Cons

Amazon CloudWatch

  • Its limitation on only Amazon resources.
  • Cost is higher.
  • Lack of ability to create graphs on distinct counts and histograms which can make it hard quickly identify specific IP addresses that have a high request volume in a certain period. We have worked around this but a feature on the dashboard would be nice.
No photo available

Zabbix

  • The first time that you use Zabbix, it may not be immediately obvious where everything is or how to find exactly what you want, but I think that it's UI is constantly improving with each new release. Training is also a great resource to resolve these types of problems.
  • While Zabbix allows in-depth customization of alerts to various applications (such as Slack, HipChat, Mattermost, or even SMS, etc.), I would love to see these options as built-in upon installation.
  • I have personally never found the "Maps" feature of Zabbix incredibly useful as I find it complicated to configure, but I should probably investigate its documentation further.
Eric O'Callaghan profile photo

Likelihood to Renew

Amazon CloudWatch

No score
No answers yet
No answers on this topic

Zabbix

Zabbix 10.0
Based on 2 answers
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Thomas Higgins profile photo

Support

Amazon CloudWatch

Amazon CloudWatch 6.7
Based on 4 answers
AWS Support is great, and even besides the official support, the user community support on the web is at least as great. They give quick answers to all your questions.
No photo available

Zabbix

Zabbix 4.7
Based on 3 answers
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
No photo available

Implementation

Amazon CloudWatch

No score
No answers yet
No answers on this topic

Zabbix

Zabbix 6.0
Based on 1 answer
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Thomas Higgins profile photo

Alternatives Considered

Amazon CloudWatch

I can only speak to how it's positively benefited my organization. The problem was that hosting in-house servers is no longer a cost-effective solution vs. containerization in the cloud. But once you rely on hosting servers in the cloud you need a tool to manage every aspect of that including log monitoring, resource utilization, and application performance. Amazon CloudWatch is exactly the tool you need.
No photo available

Zabbix

Zabbix had the best support for the devices I initially had in my network, its ability to adapt and change has made it my Swiss Army knife of monitoring tools. While it could benefit greatly from a moderated zabbix community, its support from the open source community has filled the whole rather well.
No photo available

Return on Investment

Amazon CloudWatch

  • CloudWatch is liked by the IT guys, in that it makes their job easier. Whether that actually is a positive ROI is debatable. It doesn't seem like it.
  • CloudWatch could have a positive ROI in the sense that IT professionals consider it an integral tool to streamline their management of IT resources.
  • Cloud is not a positive ROI in the sense that it doesn't appear to have saved any money on the personnel or software side.
Thomas Young profile photo

Zabbix

  • By integrating Zabbix with Rundeck, we have been able to auto-resolve issues in our infrastructure which means lesser on-call alerts.
  • Zabbix and PagerDuty let us response to business critical issues instantly.
  • Zabbix dashboards and screens let us get an insight into the status of our infrastructure visually.
Deepshikha Gandhi profile photo

Pricing Details

Amazon CloudWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zabbix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon CloudWatch
8.7
Zabbix
7.7

Likelihood to Renew

Amazon CloudWatch
Zabbix
10.0

Support

Amazon CloudWatch
6.7
Zabbix
4.7

Implementation

Amazon CloudWatch
Zabbix
6.0

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