Amazon Kendra vs. Elastic Enterprise Search

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Kendra
Score 8.8 out of 10
N/A
Amazon Kendra is presented by the vendor as an accurate and easy to use enterprise search service powered by machine learning.N/A
Elastic Enterprise Search
Score 7.0 out of 10
N/A
Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.
$79
per month
Pricing
Amazon KendraElastic Enterprise Search
Editions & Modules
No answers on this topic
Standard
$79
per month
Pro
$199
per month
Premium
Custom
Offerings
Pricing Offerings
Amazon KendraElastic Enterprise Search
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon KendraElastic Enterprise Search
Top Pros
Top Cons
Best Alternatives
Amazon KendraElastic Enterprise Search
Small Businesses
Algolia
Algolia
Score 8.9 out of 10
Algolia
Algolia
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon KendraElastic Enterprise Search
Likelihood to Recommend
8.8
(2 ratings)
8.1
(2 ratings)
User Testimonials
Amazon KendraElastic Enterprise Search
Likelihood to Recommend
Amazon AWS
An intelligent search solution that makes it easy to find the information employees and customers want to know without migrating from one place to another and without wasting time with just a few clicks, Amazon Kendra connects relevant data sources through fully functional and customizable search while minimizing risks increasing workflow by obtaining detailed results.
Read full review
Elastic
Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.
Read full review
Pros
Amazon AWS
  • Extremely accurate.
  • Easy to use and setup.
  • Great search engine.
  • Powerful research tool.
Read full review
Elastic
  • It's very easy to implement. The documentation is great and you can be up and running very quickly.
  • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
  • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.
Read full review
Cons
Amazon AWS
  • Amazon Kendra is an intelligent search service that facilitates the way we obtain information by making it easier to obtain accurate documents without wasting time, it is a software that is designed to work in an optimized way, providing a business quality service with flexible features and innumerable benefits. , it is effective and fresh.
Read full review
Elastic
  • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
  • Swiftype is very expensive, this makes it difficult for smaller companies to afford.
Read full review
Alternatives Considered
Amazon AWS
Amazon Kendra offers an intelligent search experience, it is a tool that facilitates the way we work by providing secure and immediate results, saves time, increases productivity and brings progress. It is the best way to get accurate answers using natural language. It is a software that works in an extraordinary way, being easy to implement, safe and effective, the experience is unique.
Read full review
Elastic
Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.
Read full review
Return on Investment
Amazon AWS
  • Ease of use of website, converting in more sales.
  • Better internal documentation, reducing emails back-and-forth.
Read full review
Elastic
  • It has a positive impact as it helps traders and other users to seamlessly use applications.
  • It has a positive ROI and we would know the results in time to come.
Read full review
ScreenShots