Likelihood to Recommend The Amazon SNS service is well suited to support event notifications, monitoring applications, workflow systems, time-sensitive information updates, and mobile applications that generates or consumes notifications. It can be used to relay time-critical events to mobile applications and devices. It provides significant advantages to developers who build mobile applications that rely on real-time events. It is not well suited for hybrid cross platform mobile application frameworks at this juncture. An optimal version to meet the needs of a cross platform mobile developer is needed as generally the frameworks are not meant to manage real-time events. It is also not suited for cases where the queue management needs improvement or requires special workflows/tooling.
Read full review OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
Read full review Pros Built in for quicker setup within AWS ecosystem. Trusted as you control the users and configuration via IAM and easy access controls. Can be sent to S3 simple storage or for long term storage if required. Can be used in many regions, same configs. Read full review Trans SMS WhatsApp for Business Marketing automation Dashboards Great Customer Success team Read full review Cons At times you receive access denied errors which are annoying. Rarely do you receive internal failure errors where you can't access the information. It is rare but it does happen. You are required to add an MWS Authentication Token every so often. I wish it would pull that information automatically for you so you don't have to go searching for it. Read full review OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers. The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients. Read full review Likelihood to Renew Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
Read full review Usability It is useful for applications developed using event driven architecture. It helps in tracking and logging the events in a very timely and efficient manner. The dashboards are a little difficult to implement. But overall it is very easy to integrate with other AWS services like Lambda, API GW, S3 and DynamoDB. The permissions to access should be resolved before using it.
Read full review Infobip gradually introduces things sometimes which is difficult to implement
Read full review Support Rating Amazon Simple Notification Sevices (SNS) support depends on your usage pattern and definitely on your support plan as an enterprise with AWS. Before reaching out to support you should read their documentation, as they have mentioned almost all the common issues and their solutions there. However, for specific issues, they generally respond in 1-2 business days.
Read full review - always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
Read full review Implementation Rating A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
Read full review Alternatives Considered Amazon’s SNS is incredibly easy to set up compared to the more powerful, but complex, Kafka flavours. SNS’s core advantages are – · no setup/no maintenance · either a queue (SQS) or a topic (SNS) · various limitations (on size, how long a message lives, etc) · limited throughput: you can do batch and concurrent requests, but still achieving high throughputs would be expensive · SNS has notifications for email, SMS, SQS, HTTP built-in. · no "message stream" concept Overall, it would be the best choice to get into the concepts of Pub/Sub concepts as although it has limitations it can provide significant capabilities and solutions
Read full review As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
Read full review Return on Investment Amazon Simple Notification Service (SNS) saved us a lot of extra coding time by providing straightforward functionality we needed in our ad campaign automation tool. Amazon Simple Notification Service (SNS) allows us to maintain a consistent, serverless model within our applications. Read full review OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution. We are able to provide enterprise level SMS services in a reliable and cost-effective way. Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket. Read full review ScreenShots