Amazon Web Services vs Mirantis OpenStack

• The development and administration tools work well, including a consistent API and adequate management console. In terms of business process, it provided an effective "escape valve" for new product development that would have been much more onerous to deploy if we had to provision physical hardware and arrange for associated IT resources.

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• Works out of the box. There is very little back-end configuration necessary for users.
• The support is active and response times are very good.
• Staff is extremely knowledgeable and can help with more complex concepts and design ideas.

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• It's such a well conceived service, I can't think of anything that's missing in functionality for our HC company. What we ask of AWS is to be so reliable, so customer-focused and so fast that we can just do what we do best, and forget about their job in our success.
• Healthcare: Since this is our core market, we're very interested in watching this vertical evolve and Amazon's vision for it. We'd value more insights and collaboration with Bezos on what our vision is too.

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• Mirantis OpenStack managed services are expensive. Very expensive for a start-up.
• I'd personally like to see a little more under the hood details in the status pages.
• Mirantis could also benefit heavily from a free "light" version that start-ups could use to run their own cloud. Maybe coupled with advertising or some sort of surveys.

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• Excellent value for money.
• Wonderful education experience.
• Intelligent customer feedback tools.

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• Mirantis did help our business figure out if openstack was right for us.
• Using Mirantis I felt a bit cheated on understanding the deep technical knowledge of how openstack works. But that being said that is probably a value add more than a detractor for most people.
• Using Mirantis was considerably cheaper than AWS.

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