AWS - still good

I am generally very satisfied with AWS. It can be somewhat plodding, UI/UX in some places is behind the times or strangely inconsistent, very occasionally some services, usually some very new ones, require a bit of back and forth to get set up properly. But ultimately, it's an extremely reliable workhorse, and I can't overstate how important it is that they have an actual really working support system.

This is something that is actually common across most cloud providers. A comprehensive understanding of one's use cases, constraints and future directions is key to determining if you even need a cloud solution. If you are a 2-person startup developing something with a best-scenario audience of 1k DAU in a year, you would very likely best served by a dirt-cheap dedicated Linux server somewhere (and your options to graduate to a cloud solution will still be open). If, however, you are a bigger fish, and/or you are actively considering build-vs-buy decisions for complicated, highly-loaded, six-figure requests per minute systems, global loadbalancing, extreme growth projections - then MAYBE you solve all or part of it with a cloud provider. And depending on your taste for risk, reliability, flexibility, track record - it might be AWS.