11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Attribute Ratings

  • ReferralCandy is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.4

Ambassador Referral Marketing Platform (discontinued)

94%
2 Ratings
10.0

ReferralCandy

100%
2 Ratings

Usability

8.8

Ambassador Referral Marketing Platform (discontinued)

88%
2 Ratings

ReferralCandy

N/A
0 Ratings

Support Rating

8.0

Ambassador Referral Marketing Platform (discontinued)

80%
2 Ratings
9.1

ReferralCandy

91%
2 Ratings

Likelihood to Recommend

Ambassador Referral Marketing Platform (discontinued)

Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
Simon Gray | TrustRadius Reviewer

ReferralCandy

ReferralCandy is overall a great tool that saves me time and money. Creating a referral program on your own is incredibly difficult and this tool allows for an automated system to send us an option to opt into the referral program. Their customer success team is very helpful and they're quick to get back to us when we have a question. We also love the ban feature when a customer abuses the referral program.
Anonymous | TrustRadius Reviewer

Pros

Ambassador Referral Marketing Platform (discontinued)

  • Simple syntax
  • Easy to understand
  • Easy to install
Anonymous | TrustRadius Reviewer

ReferralCandy

  • Integrates nicely with BigCommerce's checkout process
  • Easily customizable when it comes to aesthetics
  • Simple and clear admin interface
Anonymous | TrustRadius Reviewer

Cons

Ambassador Referral Marketing Platform (discontinued)

  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
Simon Gray | TrustRadius Reviewer

ReferralCandy

  • I would love to see a multi-tiered referral or reward system so that we can offer certain customer groups unique offers.
  • I would love a feature where you can issue a reward to a customer without them "qualifying for it".
Anonymous | TrustRadius Reviewer

Pricing Details

Ambassador Referral Marketing Platform (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$99 per month

Ambassador Referral Marketing Platform (discontinued) Editions & Modules

Edition
StarterStarting at $300/mo.1
ProfessionalStarting at $800/mo.1
EnterpriseStarting at $1500/mo1
  1. Annual commitment required.
Additional Pricing Details
"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

ReferralCandy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

ReferralCandy Editions & Modules

Edition
ReferralCandy$15.001
  1. per month
Additional Pricing Details

Usability

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 8.8
Based on 2 answers
It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.
Anonymous | TrustRadius Reviewer

ReferralCandy

No score
No answers yet
No answers on this topic

Support Rating

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 8.0
Based on 2 answers
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
Simon Gray | TrustRadius Reviewer

ReferralCandy

ReferralCandy 9.1
Based on 2 answers
ReferralCandy went above and beyond when it came to the initial integration of their app with our e-commerce store. They walked us through, step by step, how to install it, and then spent time helping track down a display bug that had popped up, giving us a couple free months for our trouble even!
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ambassador Referral Marketing Platform (discontinued)

They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
Anonymous | TrustRadius Reviewer

ReferralCandy

No answers on this topic

Return on Investment

Ambassador Referral Marketing Platform (discontinued)

  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
Simon Gray | TrustRadius Reviewer

ReferralCandy

  • ReferralCandy has been positive because it allows customers to refer new customers to discover our brand.
  • We'd love to know more about how this affects our customer acquisition cost.
Anonymous | TrustRadius Reviewer

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