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Ambassador works!
October 22, 2020

Ambassador works!

Simon Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Starter,Emerging,Professional,Enterprise,Custom

Overall Satisfaction with Ambassador Referral Marketing Platform (discontinued)

It is being used by the marketing department in particular and across the organization for referring customers. Our customer base also uses it to refer to others. The process is seamless and does not require much training as it is self-explanatory. It eliminates the process and time for manually referring new customers and keeping a record of the payouts.
  • Refer new customers.
  • Automatically include the referral bonus.
  • Disperse the bonus within the required time without external help.
  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
I have not used too much software for the said purpose, but in comparison to the ones I have used, this one seems to be the most user-friendly and intuitive to use. That's the whole idea when you are paying for software: to cut down on admin work and save time.

Do you think Ambassador Referral Marketing Platform delivers good value for the price?

Yes

Are you happy with Ambassador Referral Marketing Platform's feature set?

Yes

Did Ambassador Referral Marketing Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ambassador Referral Marketing Platform go as expected?

Yes

Would you buy Ambassador Referral Marketing Platform again?

Yes

Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.

Ambassador Referral Marketing Platform (discontinued) Support

I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.

Using Ambassador Referral Marketing Platform (discontinued)

It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.