Ambassador Referral Marketing Platform (discontinued) Reviews

10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
October 21, 2020
Simon Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used by the marketing department in particular and across the organization for referring customers. Our customer base also uses it to refer to others. The process is seamless and does not require much training as it is self-explanatory. It eliminates the process and time for manually referring new customers and keeping a record of the payouts.
  • Refer new customers.
  • Automatically include the referral bonus.
  • Disperse the bonus within the required time without external help.
  • Should have more detailed information.
  • Dashboard should be more specific.
  • Should have a mobile app.
Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.
Read Simon Gray's full review
September 25, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Ambassador is being used to sign up current customers in an attempt to have them referred their colleagues. This proves to be another source of income for our organization.
  • Manage Payouts
  • Documentation
  • Integrations with CRM
  • A more flexible API
  • More Flexible Webhooks
Ambassador is a great tool if you are just looking to connect it directly to your CRM. Once we start to look to integrate it to any other internal DBs or tools it becomes more difficult. A lot of the out of box features will need a developer assistance.
Support is ok. Any questions that take a higher tier of support takes some time to get resolved.
Read this authenticated review
September 16, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently, we use Ambassador as a secondary ingress controller. It addresses our needs by facilitating adding dynamic routes for our incredible number of endpoints. That way it makes it very easy to get multiple parallel microservices we need to be deployed to support our testing and quality assurance needs.
  • Simple syntax
  • Easy to understand
  • Easy to install
  • Documentation is not updated
  • Implementing external authentication doesn't always work as described in the documentation
  • The Administration console is limited
Ambassador is really well suited for scenarios were you need to give power and freedom to your developers so they can take advantage of the self-service approach. One of the few scenarios I can not recommend using Ambassador is in the case you are planning to not using Kubernetes as it is a solution designed to work specifically on that platform.
Overall the support has been great and quick to answer the requests I've submitted in the past. I was originally using the community/open source version and I can't say it was the best experience I had, it wasn't terrible but it wasn't great. I believe the biggest issue was that they refer to the documentation a lot but the documentation isn't updated regularly so I feel it's lagging behind the most recent versions.
Read this authenticated review

Ambassador Referral Marketing Platform (discontinued) Scorecard Summary

What is Ambassador Referral Marketing Platform (discontinued)?

Ambassador was a referral marketing platform for teams to increase new customer acquisition, referrals and revenue by leveraging word-of-mouth. Ambassador automated enrolling, tracking, rewarding and managing customers, affiliates, influencers, partners and fans.

Ambassador was acquired by Intrado (West Corporation) October 2018, and became an Intrado company. It was discontinued as a standalone product in 2020.

Ambassador Referral Marketing Platform (discontinued) Features

Has featureReferral Tracking
Has featureRefer-A-Friend Program
Has featureAffiliate Tracking and Management
Has featurePartner Program Tracking and Management
Has featureReferral API

Ambassador Referral Marketing Platform (discontinued) Screenshots

Ambassador Referral Marketing Platform (discontinued) Videos (2)

Ambassador Referral Marketing Platform (discontinued) Integrations

Salesforce.com, Shopify, Mailchimp, Constant Contact, Campaign Monitor, Mad Mimi, WooCommerce, Dwolla, Stripe, Recurly, Chargify, Geckoboard, Twilio Segment, Zapier, Magento Commerce, part of Adobe Commerce Cloud, SendGrid, Salesforce Cloud, PayPal, Leftronic

Ambassador Referral Marketing Platform (discontinued) Competitors

Ambassador Referral Marketing Platform (discontinued) Pricing

Starting Price: $99

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
StarterStarting at $300/mo.Annual commitment required.
ProfessionalStarting at $800/mo.Annual commitment required.
EnterpriseStarting at $1500/moAnnual commitment required.

"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

Ambassador Referral Marketing Platform (discontinued) Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
60%
Enterprises (> 500 employees)
20%

Ambassador Referral Marketing Platform (discontinued) Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Success Coaching

Ambassador Referral Marketing Platform (discontinued) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: All

Frequently Asked Questions

How much does Ambassador Referral Marketing Platform (discontinued) cost?

Ambassador Referral Marketing Platform (discontinued) starts at $99.

What are Ambassador Referral Marketing Platform (discontinued)'s top competitors?

ReferralCandy, Friendbuy, and Extole are common alternatives for Ambassador Referral Marketing Platform (discontinued).

What is Ambassador Referral Marketing Platform (discontinued)'s best feature?

Reviewers rate Usability highest, with a score of 8.7.

Who uses Ambassador Referral Marketing Platform (discontinued)?

The most common users of Ambassador Referral Marketing Platform (discontinued) are from Mid-size Companies and the Information Technology & Services industry.