AmplifAI vs. NICE CXone
AmplifAI vs. NICE CXone
Product | Rating | Most Used By | Product Summary | Starting Price |
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AmplifAI | N/A | AmplifAI is a workforce engagement and performance acceleration platform for sales and service teams, from the company of the same name headquartered in Richardson, TX. | N/A | |
NICE CXone | N/A | NICE CXone is a cloud-based contact center platform that manages customer interactions across multiple communication channels. It includes features such as omnichannel routing, workforce optimization, automatic call distribution (ACD), interactive voice response (IVR) system, feedback management, and interaction analytics. | $71 per month per user |
AmplifAI | NICE CXone | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AmplifAI | NICE CXone | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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AmplifAI | NICE CXone | |
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Small Businesses | Submittable Score 8.9 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bridge Learning Platform Score 9.9 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Bridge Learning Platform Score 9.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AmplifAI | NICE CXone | |
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Likelihood to Recommend | 9.6 (2 ratings) | 8.4 (578 ratings) |
Likelihood to Renew | - (0 ratings) | 9.4 (24 ratings) |
Usability | - (0 ratings) | 8.3 (552 ratings) |
Availability | - (0 ratings) | 3.7 (7 ratings) |
Performance | - (0 ratings) | 9.2 (7 ratings) |
Support Rating | - (0 ratings) | 7.8 (5 ratings) |
In-Person Training | - (0 ratings) | 3.0 (4 ratings) |
Online Training | - (0 ratings) | 7.0 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (8 ratings) |
Configurability | - (0 ratings) | 7.0 (4 ratings) |
Ease of integration | - (0 ratings) | 7.0 (4 ratings) |
Product Scalability | - (0 ratings) | 6.7 (7 ratings) |
Vendor post-sale | - (0 ratings) | 4.4 (5 ratings) |
Vendor pre-sale | - (0 ratings) | 4.4 (5 ratings) |
AmplifAI | NICE CXone | |
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Likelihood to Recommend | AmplifAI Solutions, Inc | NICE Systems |
Pros | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Cons | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Likelihood to Renew | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Usability | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Reliability and Availability | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Performance | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Support Rating | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
In-Person Training | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Online Training | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Implementation Rating | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Alternatives Considered | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Scalability | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
Return on Investment | AmplifAI Solutions, Inc No answers on this topic | NICE Systems |
ScreenShots | NICE CXone Screenshots |