AMS360 vs. Vertafore AIM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.5 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
Vertafore AIM
Score 0.0 out of 10
N/A
Vertafore AIM is a management system for MGAs and MGUs, specifically designed for MGAs, MGUs, and wholesale brokers to centralize underwriting, accounting, and claims operations.N/A
Pricing
AMS360Vertafore AIM
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
AMS360Vertafore AIM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AMS360Vertafore AIM
Considered Both Products
AMS360
Chose AMS360
AMS360 is a solid platform to run an insurance agency. Their support during issues is stellar. Our issues came only after we said we needed to pivot a different direction, then everything went to pot.
Chose AMS360
I think AMS360 is more user-friendly and has many options that are time savers if you learn to use them. Integration with the companies is significant for me as well. They seem to be on the front end of technology and integration with companies like Bridge and Agency …
Chose AMS360
We acquire agencies with a long list of different management systems; after vetting the systems we currently utilize within our agencies, AMS360 came out on top as the most inclusive program set. Vertafore products are really rounding out their set of systems that really create …
Chose AMS360
AMS360 is easier to use, less clicks, easier to find information, and easier to run reports.
Chose AMS360
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they …
Chose AMS360
Both systems are similar in terms of management capabilities. We went with AMS360 as it better fit my group as a whole. I do think that reports were much more easily run in Applied than AMS360. I hadn't used Applied for accounting, but it seems the AMS360 is a little cumbersome …
Chose AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
Vertafore AIM

No answer on this topic

User Ratings
AMS360Vertafore AIM
Likelihood to Recommend
1.1
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
7.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
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Vendor pre-sale
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
AMS360Vertafore AIM
Likelihood to Recommend
If you use PL Rating, AMS360 is highly recommended due to their seamless integration. Also, if you are looking for a system to use on the cloud, it is best. But if you are an offline user, then maybe it's not for you.
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Pros
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
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Cons
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
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Likelihood to Renew
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
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Usability
its decent but needs improvement
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Reliability and Availability
ams360 service is excellent. They identify the issue and offer quick solutions
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Performance
THEY COULD LOAD FASTER
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Support Rating
Support responds quickly, and they are very knowledgeable.
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In-Person Training
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
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Online Training
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
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Implementation Rating
be prepared for a long transition of data
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Alternatives Considered
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they come up since transitions have been easily understandable .
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Scalability
There are definitely endless possibilities with ams360. Its easy scalable to add departments
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Return on Investment
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
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ScreenShots