Anark Core vs. Freshdesk
Anark Core vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Anark Core | N/A | Anark, headquartered in Boulder, helps firms in industries such as manufacturing, aviation, and DoD, transform, publish, and manage critical engineering, manufacturing and operational data as role-specific technical data packages (TDPs) and connected digital workflows that can be consumed on virtually any desktop, mobile or wearable device. | N/A | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Anark Core | Freshdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Anark Core | Freshdesk | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Anark Core | Freshdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.8 (212 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | - (0 ratings) | 8.9 (35 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.6 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (33 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.4 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.9 (2 ratings) |
Anark Core | Freshdesk | |
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Likelihood to Recommend | Anark Corporation No answers on this topic | Freshworks Inc |
Pros | Anark Corporation No answers on this topic | Freshworks Inc |
Cons | Anark Corporation No answers on this topic | Freshworks Inc |
Likelihood to Renew | Anark Corporation No answers on this topic | Freshworks Inc |
Usability | Anark Corporation No answers on this topic | Freshworks Inc |
Reliability and Availability | Anark Corporation No answers on this topic | Freshworks Inc |
Performance | Anark Corporation No answers on this topic | Freshworks Inc |
Support Rating | Anark Corporation No answers on this topic | Freshworks Inc |
In-Person Training | Anark Corporation No answers on this topic | Freshworks Inc |
Online Training | Anark Corporation No answers on this topic | Freshworks Inc |
Implementation Rating | Anark Corporation No answers on this topic | Freshworks Inc |
Alternatives Considered | Anark Corporation No answers on this topic | Freshworks Inc |
Contract Terms and Pricing Model | Anark Corporation No answers on this topic | Freshworks Inc |
Scalability | Anark Corporation No answers on this topic | Freshworks Inc |
Return on Investment | Anark Corporation No answers on this topic | Freshworks Inc |
ScreenShots |