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Annex Cloud Loyalty Experience Platform vs. Eber

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Annex Cloud Loyalty Experience Platform

5 Reviews and Ratings

Eber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Annex Cloud Loyalty Experience Platform

    Score6.4 out of 10
    		N/AAnnex Cloud (formerly Social Annex) headquartered in Los Angeles, California offers their unified Customer Loyalty Platform: a unified suite of contests, reward, and gamification applications for customers. The platform has grown in scope, formerly emphasizing only "Contests"; the name and emphasis have changed to reflect the broader scope of capabilities present in the latest offering.N/A

    Eber

    		N/A
    Small Businesses (1-50 employees)
    		Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…

    $828

    per year per store or per 5000 contacts

    Pricing
    Annex Cloud Loyalty Experience PlatformEber
    Editions & Modules
    No answers on this topic
    Lite
    $69
    per month (billed annually)
    Standard
    $299
    per month (billed annually)
    Scale
    $999
    per month (billed annually)
    Enterprise
    $3500
    per month (billed annually)
    Offerings
    Pricing Offerings
    Annex Cloud Loyalty Experience PlatformEber
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Annex Cloud Loyalty Experience PlatformEber
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Annex Cloud Loyalty Experience PlatformEber
    Likelihood to Recommend
    6.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Annex Cloud Loyalty Experience PlatformEber
    Likelihood to Recommend
    Annex Cloud
    Annex Loyalty Cloud is a SAP partner product and part of the SAP CX portfolio which provides great possibilities to use it in your SAP CX ecosystem. Integrations can be hard to set up out-of-the-box, but once done unleash the real power of the combination of a Loyalty and for instance, Marketing Cloud.
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Pros
    Annex Cloud
    • Tiered program
    • Custom point earning actions
    • Point multipliers
    • Integration with other vendors
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Cons
    Annex Cloud
    • Native integrations with other systems
    • Flexibility in rewards program
    • Configuration options of Loyalty
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Alternatives Considered
    Annex Cloud
    Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    Return on Investment
    Annex Cloud
    • Increase of 30 % in loyalty members
    • Increase of 15% store visits
    • Increased spending
    Incentivized
    Verified User
    Read full review
    Ebertech Sdn Bhd
    No answers on this topic
    ScreenShots

    Annex Cloud Loyalty Experience Platform Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Eber Screenshots

    Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system