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Annex Cloud Loyalty Experience Platform vs. Eber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Annex Cloud Loyalty Experience Platform
Score 6.4 out of 10
N/A
Annex Cloud (formerly Social Annex) headquartered in Los Angeles, California offers their unified Customer Loyalty Platform: a unified suite of contests, reward, and gamification applications for customers. The platform has grown in scope, formerly emphasizing only "Contests"; the name and emphasis have changed to reflect the broader scope of capabilities present in the latest offering.N/A
Eber
Score 0.0 out of 10
Small Businesses (1-50 employees)
Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers. Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway. Loyalty made simple: For retailers, F&B, hotels or e-commerce For…
$69
per month (billed annually)
Pricing
Annex Cloud Loyalty Experience PlatformEber
Editions & Modules
No answers on this topic
Lite
$69
per month (billed annually)
Standard
$299
per month (billed annually)
Scale
$999
per month (billed annually)
Enterprise
$3500
per month (billed annually)
Offerings
Pricing Offerings
Annex Cloud Loyalty Experience PlatformEber
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
Annex Cloud Loyalty Experience PlatformEber
Considered Both Products
Annex Cloud Loyalty Experience Platform
Verified User
Anonymous
Chose Annex Cloud Loyalty Experience Platform
More functionalities and extension possibilities in Annex compared to other products. The loyalty add-in was also deprecated.
Verified User
Anonymous
Chose Annex Cloud Loyalty Experience Platform
Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.
Eber

No answer on this topic

Best Alternatives
Annex Cloud Loyalty Experience PlatformEber
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
Oracle Marketing
Oracle Marketing
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Annex Cloud Loyalty Experience PlatformEber
Likelihood to Recommend
6.1
(0 ratings)
-
(0 ratings)
User Testimonials
Annex Cloud Loyalty Experience PlatformEber
Likelihood to Recommend
Annex Cloud Customer Loyalty Platform is a very flexible and customizable solution that allows you to build a loyalty program that fits your brand needs. Their service has been top notch while provided great strategy advice and working with us to develop custom solutions. The product is well suited to run regional programs with different configurations.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Tiered program
  • Custom point earning actions
  • Point multipliers
  • Integration with other vendors
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Native integrations with other systems
  • Flexibility in rewards program
  • Configuration options of Loyalty
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
More functionalities and extension possibilities in Annex compared to other products. The loyalty add-in was also deprecated.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Increase of 30 % in loyalty members
  • Increase of 15% store visits
  • Increased spending
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Annex Cloud Loyalty Experience Platform Screenshots

Screenshot of Screenshot of Screenshot of

Eber Screenshots

Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segmentsScreenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. • Access and utilize member information without importing or exporting lists • Send communications via Email, SMS, and Direct Messaging • Segment audiences and schedule automated campaigns based on member data and behaviorsScreenshot of the creation of a customisable points-based reward system • Set custom point values and earning rules for various customer actions. • Define flexible redemption options, and set bonus points for specific purchase actions. • Track point balances and history for each customer in real-time • Automate point expiration and bonus point campaigns.Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers. • Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets • Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary) • Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platformsScreenshot of engaging game-like elements that can be added to a program. • Choose from a variety of games to run in loyalty programs • Set up various challenges such as quizzes, check-ins, and purchase targets • Connect gamification activities directly to points or rewards system