Annex Cloud Loyalty Experience Platform vs. Smartico

Annex Loyalty Cloud is a SAP partner product and part of the SAP CX portfolio which provides great possibilities to use it in your SAP CX ecosystem. Integrations can be hard to set up out-of-the-box, but once done unleash the real power of the combination of a Loyalty and for instance, Marketing Cloud.

Incentivized

Every
month they introduce new features and system improvements, Their AI solutions
show they are not followers but started with adopting AI much before the
others. Help center is very useful and pretty much detailed. I would always
recommend them as they strive to become better every day. :-)

• Tiered program
• Custom point earning actions
• Point multipliers
• Integration with other vendors

Incentivized

• Native integrations with other systems
• Flexibility in rewards program
• Configuration options of Loyalty

Incentivized

There is always room for improvement. Although, they 'fill' this room quite promptly.

Annex Cloud Customer Loyalty Platform is the first full-featured loyalty vendor I've worked with.

Incentivized

• Increase of 30 % in loyalty members
• Increase of 15% store visits
• Increased spending

Incentivized