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Smartico

Score9.1 out of 10

1 Reviews and Ratings

What is Smartico?

Smartico is a Gamification, Loyalty, and Marketing Platform that aims to enhance customer engagement and boost revenue for businesses. According to the vendor, it provides the necessary infrastructure for constructing Loyalty Programs and Gamifying routine processes. With its omnichannel CRM Automation campaigns, Smartico facilitates real-time interactions. This platform is designed for businesses of various sizes and is utilized by professions and industries such as retail, e-commerce, gaming and gambling, sports and entertainment, hospitality and travel, iGaming industry, fintech, sports betting, and casino.

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Great experience

Use Cases and Deployment Scope

It is really an amazing experience working with Smartico! Guys are great, always eager to help, quick, take time and have patients to explain and guide, appreciate critic and suggestions for improvements.

Pros

  • Account management
  • Help center
  • Regular releases of new features

Cons

  • Alignment of date&time accross the software (UTC, customer time...)

Return on Investment

  • Provides gamification that, even limited in our case (because of things that are not related to Smartico) engages players while making us different from competition

Usability