Answerbase vs. Cincopa

We implemented a Q&A board since we felt this would be the best way to create high quality content for our team when discussing the next sales strategy process. Really aids customers who have purchased a product from our company to navigate any problems they experience as they can seamlessly check the community question board Increases networking opportunities

Incentivized

I would say that Cincopa is a first-stop for any dev project without an internal gallery option. This is especially true if the person in charge of content or building the galleries is not a coder. Cincopa makes designing a good looking gallery and inserting it into nearly any webpage a pretty simple process, so it is a great starting place. There may be other options that would fit a different development project better (internal gallery functions or a full-scale DAM with importable galleries), but for our purposes Cincopa was (and is) a perfect fit.

Incentivized

• Increases your team to collaborate with each other as you are available to post questions that more people can answer to express and opinion or idea
• Browse existing community pages to see if your question has been answered
• Allows you to share relevant documents with specific staff
• Excellent customer service support team that are always on hand to help

Incentivized

• Responsive - if your platform is not responsive it will display the gallery this way across all platforms.
• Fast - if you have slow uploads it will increase your load speed.
• Easy - you can upload all your photos at once or one at a time. Then use a preset gallery to display them.

• Onboarding checklist would be a great addition as setting up can be complicated

Incentivized

• The number of pictures for the upload should be slightly higher.
• The previous calculation of the traffic is difficult.
• If many pictures have to be deleted from a gallery, that does not happen so fast, because only 50 pictures are loaded. Then you have to scroll all the way down and wait until the next 50 images are loaded, in order to be able to mark them for deletion. This takes a while with 800 pictures for example.

It solved the problems we were facing at the time.

Cincopa is very easy to use, especially to the uninitiated. You don't need a degree in CS or years of experience to set-up a fantastic looking gallery. The interface is self-explanatory for the most part and very easy to use. The drag-and-drop functionality makes it simple and inviting for all users.

Incentivized

Just from a personal viewpoint, I feel that the ease of use with Answerbase is amazing and with first class customer service support team, that could not be more friendlier and helpful. The decision was easy and they designed specific requirements that met our needs. It has really complemented our workforce and saved time.

Incentivized

Cincopa has nice templates that are easy to use. The images can be moved about, more images added, and the size changed.

I particularly like the Pinterest style template, as it fits in well with the number of images that I need to display on my website. The more choices displayed, the more likely customers are to order.

Incentivized

• Increased collaboration in the workplace
• Saved time on staff asking the same questions
• Provides customers a 'live' community to liaise with

Incentivized

• The video that we uploaded to our website will show prospects in the area around our apartment community and hopefully give them a good idea of how close they can be to work/school.
• Our video will result in more apartments being rented which will have a positive impact on our ROI.
• Our video will give residents and prospects a positive image of our community.

Incentivized