Anthology Encompass vs. DonorDock

Great for the simpler side of online transactions and not-so-complicated events. Is not as robust as other programs when trying to accomplish complex events (like a Homecoming weekend) that span multiple days and venues. It does require some level of expertise with the system to get the most out of it. It's less WYSIWYG and more coding/customization.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.

• It allows us to create fields as needed.
• Creating an export of data is really easy.
• Merging of records is fairly simple.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to use, simple, fast
• Built in recommendations and notifications
• Easy reporting
• Online giving
• Affordable
• Simple to get started
• Scalable as we grow

• User Interface, Clunky appearance.
• Can require deep customization.
• API can be fragile.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I can't think of any.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It does not have the automation or event tools that we are desperately needing at this time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Includes nice features like click-through tracking, where an email recipient can click a link and land on a gift or RSVP page with their information pre-filled. Though it requires some back-end customization to really make it hum, in areas like user fields, taking the time to do the work allows for some really neat role-based experiences where certain criteria deliver a different experience to different individuals. However, those fields and roles require manual manipulation instead of automatic attribution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.

It is usually up and running.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

No integration.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I usually get an accurate response to issues. Your service techs are knowledgeable in how the software works and is set up.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

N/A I've only attended webinar training, which is great when you are on live, not so much when watching a recording.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Most are recorded, so questions that arise are not easy to get answered.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unknown. I wasn't here.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Encompass provides the closest thing to a single-vendor service for many engagement activities. An entity like GiveCampus, while it excels at microcampaigns, is also highly limited to that functionality. Encompass offers Advancement offices the opportunity to manage one API, define a superuser, and extend features on an as-needed basis, customizing them to the user experience.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.

• Single solution for multiple options is a positive ROI. Only one vendor needed.
• Other vendors may excel in one area (like events), creating a trade-off between a single user experience and the use of multiple vendors.
• It can easily take in 10X the dollars vs. the annual cost.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better donor retention
• More new donors through better donor tracking
• Increase in our monthly donors
• Increase in gift amounts through better donor relationships