Apache Guacamole vs. RemoteCall PC/Mobile/Visual

RemoteCall PC/Mobile/Visual

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Apache Guacamole	Score 10.0 out of 10	N/A	Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.	N/A
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation

Pricing

Apache Guacamole

RemoteCall PC/Mobile/Visual

Editions & Modules

No answers on this topic

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

Offerings

Pricing Offerings
Apache Guacamole	RemoteCall PC/Mobile/Visual
Free Trial
No	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

More Pricing Information

Community Pulse
	Apache Guacamole	RemoteCall PC/Mobile/Visual

Features

Apache Guacamole

RemoteCall PC/Mobile/Visual

Remote Administration

Comparison of Remote Administration features of Product A and Product B
	Apache Guacamole 8.7 2 Ratings 9% above category average	RemoteCall PC/Mobile/Visual - Ratings
Screen sharing	9.52 Ratings	00 Ratings
File transfer	9.12 Ratings	00 Ratings
Access to sleeping/powered-off computers	9.12 Ratings	00 Ratings
Over-the-Internet remote session	10.02 Ratings	00 Ratings
Initiate remote control from mobile	7.02 Ratings	00 Ratings
Remote management of servers & workstations	9.52 Ratings	00 Ratings
Centralized management dashboard	8.01 Ratings	00 Ratings
Session record	8.01 Ratings	00 Ratings
Monitoring and Alerts	7.01 Ratings	00 Ratings
Multi-platform remote control	9.52 Ratings	00 Ratings

Best Alternatives
	Apache Guacamole	RemoteCall PC/Mobile/Visual
Small Businesses	Getscreen.me Score 9.6 out of 10	Getscreen.me Score 9.6 out of 10
Medium-sized Companies	Remote Desktop Manager Score 9.4 out of 10	Action1 Score 9.4 out of 10
Enterprises	Remote Desktop Manager Score 9.4 out of 10	Remote Desktop Manager Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Apache Guacamole	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	8.6 (2 ratings)	10.0 (1 ratings)
Likelihood to Renew	8.0 (1 ratings)	- (0 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Implementation Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Apache Guacamole	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	Apache Limitations are only the effort you want to have to configure it (correctly). Incentivized Verified User Anonymous Read full review	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review
Pros	Apache Remote connect to Linux OS Remote connect to Windows OS Incentivized Verified User Anonymous Read full review	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review
Cons	Apache We have experienced some stability problems (mostly Tomcat related). The interface could be a little more user-friendly. Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration. Incentivized Verified User Anonymous Read full review	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review
Usability	Apache it's easy Incentivized Verified User Anonymous Read full review	Rsupport No answers on this topic
Implementation Rating	Apache It's easy and free of use, therefore perfect for quick implementations when needed. Incentivized Verified User Anonymous Read full review	Rsupport No answers on this topic
Alternatives Considered	Apache We have successfully used noVNC for remote access. Incentivized Verified User Anonymous Read full review	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review
Return on Investment	Apache The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced. Incentivized Verified User Anonymous Read full review	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review
ScreenShots		RemoteCall PC/Mobile/Visual Screenshots