ApexChat vs. Unblu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ApexChat
Score 5.9 out of 10
N/A
ApexChat is a live chat tool from the company of the same name in Pleasonton, California.N/A
Unblu
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.N/A
Pricing
ApexChatUnblu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ApexChatUnblu
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Best Alternatives
ApexChatUnblu
Small Businesses
Gist
Gist
Score 9.6 out of 10
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApexChatUnblu
Likelihood to Recommend
7.6
(2 ratings)
10.0
(1 ratings)
User Testimonials
ApexChatUnblu
Likelihood to Recommend
ApexChat
For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.
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unblu
We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized].
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Pros
ApexChat
  • Great chat box designs on website.
  • Great backend support.
  • Multi-language options.
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unblu
No answers on this topic
Cons
ApexChat
  • Updated UI
  • Additional reporting options
  • Greater flexibility in chat widget appearance and size
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unblu
No answers on this topic
Alternatives Considered
ApexChat
ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
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unblu
No answers on this topic
Return on Investment
ApexChat
  • Increased lead flow
  • Chat conversion improved
  • Not scalable due to lack of features
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unblu
  • Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future.
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ScreenShots