What users are saying about
11 Ratings
11 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ApexChat

For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.
Justin Shook | TrustRadius Reviewer

Pros

ApexChat

  • Great chat box designs on website.
  • Great backend support.
  • Multi-language options.
John Hinson | TrustRadius Reviewer

Cons

ApexChat

  • Updated UI
  • Additional reporting options
  • Greater flexibility in chat widget appearance and size
Justin Shook | TrustRadius Reviewer

Alternatives Considered

ApexChat

ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
John Hinson | TrustRadius Reviewer

Return on Investment

ApexChat

  • Increased lead flow
  • Chat conversion improved
  • Not scalable due to lack of features
Justin Shook | TrustRadius Reviewer

Pricing Details

ApexChat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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