Appcues vs. Gyde

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appcues
Score 7.4 out of 10
N/A
Appcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.
$299
per month/billed monthly
Gyde
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Gyde is a Digital Adoption Platform (DAP) designed to help organizations maximize software ROI by enabling employees and customers to learn, adopt, and excel at digital tools while shortening the learning curve of any software application. Some of the key benefits organizations like Bajaj Finance, Fidelity, UpsideLMS, and Verizon have experienced with Gyde include faster onboarding, reduced support tickets, improved data accuracy, higher employee productivity, and accelerated software…
$200
per month per user
Pricing
AppcuesGyde
Editions & Modules
Essentials
$299
per month/billed monthly
Growth
$879
per month/billed annually
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
AppcuesGyde
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
AppcuesGyde
Best Alternatives
AppcuesGyde
Small Businesses
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Medium-sized Companies
ChurnZero
ChurnZero
Score 8.5 out of 10
ChurnZero
ChurnZero
Score 8.5 out of 10
Enterprises
Nexthink
Nexthink
Score 7.3 out of 10
Nexthink
Nexthink
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppcuesGyde
Likelihood to Recommend
7.7
(7 ratings)
-
(0 ratings)
User Testimonials
AppcuesGyde
Likelihood to Recommend
Appcues
It is well suited for SaaS products or services that have a highly complex user interface. Through Appcues, you can ensure that people discover all the existing and new features and make them understand the value of your product as soon as possible to address the evergreen issue of churn. But if your user interface is really messed up, you should change the product itself instead of using a tool like Appcues to explain everything on the screen.
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Gyde
No answers on this topic
Pros
Appcues
  • As a whole, Appcues is very easy to use.
  • You can build templates to easily style future modal windows and tooltips.
  • They have great customer service! Any time I've had a question our support rep always gets back to me with solutions.
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Gyde
No answers on this topic
Cons
Appcues
  • We were extremely surprised that there are not any Appcues used in Appcues. The app is pretty easy to use, once you figure out how to use it. There were not any type of tutorials when we logged in that quickly walked through how to setup a flow.
  • Appcues has lots of support articles, however they are almost so numerous that it was hard to find simple onboarding documentation that we found useful.
  • The different tooltips and product actions are great, but being able to customize the different cues a little bit more by changing sizes and aspect ratios could be an improvement.
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Gyde
No answers on this topic
Alternatives Considered
Appcues
It has a much, much better user interface, better customer care, and of course better pricing. This along with the fact that they were very accommodating for our use case ensured we went ahead with Appcues.
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Gyde
No answers on this topic
Return on Investment
Appcues
  • Appcues has allowed us to quickly deploy user help features that target specific users, audiences, even customers with very little effort.
  • Appcues has helped gain user traction by providing helpful tooltips, tours, and other rich content, reducing the first-time user learning curve.
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Gyde
No answers on this topic
ScreenShots

Gyde Screenshots

Screenshot of a Walkthrough title before the walkthrough begins.Screenshot of Gyde appearing on mobileScreenshot of Usage Profiles & other key activity indicators that show how users are utilizing the systems.Screenshot of an expanded view of a contextual help article.