The existing system was Fortigate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the …
I would recommend AppGate SDP to anyone that has fairly clear cut use cases for systems with user access with less than 5K resources per user. We found it works well in those cases and fully as advertised. The application can easily hide applications and resources from unauthorized access and is a reliable tool in your ZeroTrust arsenal.
Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.
The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.
The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.
It freed up IT personnel time. No longer did they have to manually create the account on the VPN endpoint and manually install the client or create VPN profiles on the employees computer.