Appgate SDP vs. SonicWall VPN Clients

It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.

Incentivized

If your organization has a full-time IT department or support staff, SonicWall VPN Clients might be a good fit. Configuration can be challenging if you're a small business office manager who HAPPENS to take care of IT (as in my case). Still, once the SonicWall VPN Clients is configured, it works pretty well and at minimal ongoing cost. We opted for extended support from the manufacturer just in case we run into issues that we can't address internally.

Incentivized

• Software-Defined perimeter
• Hide resources to non-authorized/authenticated users.

Incentivized

• Allows remote access to sites
• Stores multiple logins
• is easy to program

Incentivized

• Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
• Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.

Incentivized

• Connections could be more stable
• Difficult to use for tech-challenged end-users

Incentivized

Does not have a renewal that we pay for by itself. It comes with our firewalls, which we are going to renew.

Incentivized

It is super easy to program and then explain to an employee to use.

Incentivized

The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.

Incentivized

Phone support has been very reliable and useful, but there have been times when better support documentation would have made that call unnecessary. I like to tackle problems internally if I can, as it tends to save time and usually money. The SonicWall VPN Clients system seems to be pretty locked down as far as being accessible to self-manage.

Incentivized

The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.

Incentivized

We started the process of vetting Norton VPN, but since it wasn't available from our preferred vendor, we ended up going with SonicWall VPN Clients by default.

Incentivized

• We are achieving our goals with this tool by hiding resources behind it.
• It is a new model that requires a different thought process for many in network operations.

Incentivized

• Allows for remote work to boost employee productivity
• Allows for IT to access large volumes of sites from a central location. We have about 50 buildings that I VPN into every so often for troubleshooting.

Incentivized