AppGate SDP (software-defined perimeter) from Cyxtera Technologies headquartered in Addison is a zero trust network security product.
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ThreatLocker
Score 9.2 out of 10
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ThreatLocker Inc. is a security platform used to stop misuse and vulnerable software as well as control application elevation, storage and network traffic.
It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.
Best suited for all types of companies that have employees. You never know what kinds of things people will click (even on accident) which can try to install unwanted applications onto your devices. I can't really think of a company that wouldn't want to run this tool since it's so game changing when it comes to endpoint security and the cost of the tool being significantly lower than most standard EDRs out there with the added benefit of Application control.
Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.
ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool. End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.
The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.
You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.
I honestly have not seen many other programs like Threatlocker so I do not have any to compare to. Auto-Elevate may be the closest, however I did not evaluate them as part of my decision. Threatlocker does do a great job at onboarding which made deploying, setting up, and troubleshooting the program a breeze
ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.