What users are saying about
5 Ratings
5 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Apptentive

It works very well for consumer-centric applications. If you had an app with in-app purchases, or a retail store app, or even a simple gaming application, Apptentive would be more powerful. In our case, we have an app that serves as a productivity tool, so Apptentive gives us great insight and tools, but we do not take advantage of them as much as other apps might.
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Pros

Apptentive

  • Push notifications for app store reviews.
  • Targeted interactions based on in-app events.
  • Easy in-app messaging service for direct access to our support team.
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Cons

Apptentive

  • Sometimes the notifications of new messages do not come through email as they should, so you can miss some.
  • I would like to see more interaction options.
  • More app analytics.
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Alternatives Considered

Apptentive

We thought about Firebase, but we ultimately selected Apptentive because it is brand-agnostic. Using a Google app for an iOS application could have proved disastrous if the support for iOS had been lost down the line.
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Return on Investment

Apptentive

  • We have seen over 100 5 star reviews come in via the Apptentive interactions.
  • User adoption of our mobile app was swift and easy with the help of Apptentive.
  • It is hard to put an ROI on it when we aren't selling through the app, but it is a great tool.
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Pricing Details

Apptentive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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