Appy Pie vs. Mojo Helpdesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appy Pie
Score 8.0 out of 10
N/A
Appy Pie is a diversified no-code development platform. It offers app and web development, helpdesk support, chatbot building, design features, and integration that are helpful when starting, running, or growing a business.
$16
per app/per month
Mojo Helpdesk
Score 8.3 out of 10
N/A
Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.
$24
per month
Pricing
Appy PieMojo Helpdesk
Editions & Modules
Basic
$16
per app/per month
Gold
$36
per app/per month
Platinum
$60
per app/per month
Mini Me
$0
Includes 10 agents
Professional
$29
Includes 10 agents
Enterprise
$99
Includes 10 agents
Unlimited
$399
Unlimited agents
Offerings
Pricing Offerings
Appy PieMojo Helpdesk
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Appy PieMojo Helpdesk
Features
Appy PieMojo Helpdesk
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appy Pie
9.0
1 Ratings
7% above category average
Mojo Helpdesk
-
Ratings
Visual Modeling9.01 Ratings00 Ratings
Drag-and-drop Interfaces10.01 Ratings00 Ratings
Platform Security8.01 Ratings00 Ratings
Platform Scalability9.01 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Appy Pie
-
Ratings
Mojo Helpdesk
9.8
1 Ratings
18% above category average
Organize and prioritize service tickets00 Ratings10.01 Ratings
Expert directory00 Ratings10.01 Ratings
Subscription-based notifications00 Ratings10.01 Ratings
ITSM collaboration and documentation00 Ratings9.01 Ratings
Ticket creation and submission00 Ratings10.01 Ratings
Ticket response00 Ratings10.01 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
Appy Pie
-
Ratings
Mojo Helpdesk
10.0
1 Ratings
22% above category average
External knowledge base00 Ratings10.01 Ratings
Internal knowledge base00 Ratings10.01 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
Appy Pie
-
Ratings
Mojo Helpdesk
10.0
1 Ratings
22% above category average
Customer portal00 Ratings10.01 Ratings
Social integration00 Ratings10.01 Ratings
Email support00 Ratings10.01 Ratings
Help Desk CRM integration00 Ratings10.01 Ratings
Best Alternatives
Appy PieMojo Helpdesk
Small Businesses
Creatio
Creatio
Score 9.0 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
SysAid
SysAid
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Appy PieMojo Helpdesk
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Appy PieMojo Helpdesk
Likelihood to Recommend
Appy Pie
Based on my personal experience, this application is well-suited for noncoders who are busy setting up their businesses and since coders are expensive for the company in the initial days as in for startups, this application goes hand in hand and is quick and robust along with its amazing features like drag and drop and just the cloud storage facility.
Read full review
Metadot Corporation
For a small business it is a very good value.
Read full review
Pros
Appy Pie
  • Having chatbot to be able to know the visitor and cater to his/her requirements
  • Unlike other app developments, we were able to develop app faster and robust
  • User friendly features like drag and drop is great to have
  • Cost effective as it uses cloud storage and no need to buy servers and invest on maintenannce
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Metadot Corporation
  • User friendly- easy to setup and get running.
  • Built in reports to improve and measure customer satisfaction.
  • Always adding new features to enhance the product for the user.
  • Support organization responds quickly to issues and questions.
Read full review
Cons
Appy Pie
  • The application requires to be run on fast processing computers/laptops
  • This is a good application that isn't much known among non-coders, it needs to be marketed so that boosts this app developer to add more advanced features
  • It seems to have little bugs for the mobile app.
Read full review
Metadot Corporation
  • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
  • Text box section on the rating to have the option to tell why a low rating was given.
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Usability
Appy Pie
Like I said in previous questions, the no-code application has basic and easy features that are literally a no-brainer and even a person with zero knowledge of coding can do wonders with this as his/her tool. Apart from that, the application is cost-effective while time and money are two key things to be taken care of as a startup owner, this app came hand in hand with me
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Metadot Corporation
No answers on this topic
Support Rating
Appy Pie
I have been using this for some time now and the website of the no-code application is all self-explanatory that is the reason I never have reached to the support team anytime, but before using this application I have gone through the reviews and read the positive response and I believe it has still gotten stronger since then.
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Metadot Corporation
No answers on this topic
Alternatives Considered
Appy Pie
Webflow has quite a lot of complexity in comparison to the no-code app which instead is user-friendly. There are more issues with application getting hung in between working but that isn't a bigger problem in the no-code app. Apart from that, the no-code app has blocks that can be used to edit/add/delete which are literally a no-brainer.
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Metadot Corporation
Price and customer service.
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Return on Investment
Appy Pie
  • Saved my money with low cost feature like cloud storage
  • Did not take months of my time to develop an app or website
  • did not require training and saved training costs
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Metadot Corporation
  • Our company’s improved customer support response times and expert service has helped us make money.
Read full review
ScreenShots

Appy Pie Screenshots

Screenshot of New setup wizard. Step-by-step guide.Screenshot of The long list of features that is always growing.

Mojo Helpdesk Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of