Apryse PDF SDK vs. IBM Watson Discovery

PDFTon is best suited for larger organizations in order to maximize the multiple features and functionality and to justify the cost. The users will need a programmer that can develop solutions to deploy using multiple programming languages. They need to be able to understand how the different types of code can interact. Small organizations would have a hard time justifying the cost and may not have the skill sets to deploy it easily.

Incentivized

Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.

Incentivized

• Great customer support
• New releases with added features
• Very configurable

Incentivized

• It is an excellently fast platform with documents and the answers to queries.
• With automation learning beneficial as it saves time.
• When searching for a document, everything stays located and easy to find.
• Acceptance of various documents.
• It has a quite comfortable Technical support, always available when required.

Incentivized

• Lowering the cost
• Remove evergreen clause from contract

Incentivized

• I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
• The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
• Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.

Incentivized

Powerful insights with a little bit of a learning curve

Incentivized

Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.

Incentivized

PDFTron was our first choice because it was the best solution we could find at the time. it was the most versatile and easiest for us to deploy mostly because of the great support they provided. I had the opportunity to meet with them prior to purchasing and they seemed like a company that would continue growth of the product and listen to their customers for improvements.

Incentivized

Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).

Incentivized

• It has allows our organization to stay ahead of the competition.
• The demonstrations we perform for potential customer are very impressive
• Our customers appreciate the versatility of features

Incentivized

• We find its Enterprise plan expensive for a country of LATAM. For US or Europe based businesses, looks great.
• A Big Data and massive queries based company would find the service expensive. Maybe a flat price plan would be helpful.
• Have you thought in making a cheaper plan where you take the learning from your customer's data to enrich your AI tool?

Incentivized