Aptean CRM vs. Arbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aptean CRM
Score 8.8 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Arbox
Score 3.0 out of 10
N/A
Arbox is a solution for fitness, wellness, teaching, and courses businesses. The platform is specifically designed to streamline operations, optimize efficiency, and empower business owners to achieve growth. Arbox offers a scheduling system and a client app that simplifies class management and appointment bookings. The client management tools enable businesses to track and engage with their customers, with the goal of building strong relationships and enhancing customer…
$79
per month
Pricing
Aptean CRMArbox
Editions & Modules
No answers on this topic
Be Better
$79.00
per month
Think Bigger
$127.00
per month
Get Stronger
$199.00
per month
Offerings
Pricing Offerings
Aptean CRMArbox
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aptean CRMArbox
Features
Aptean CRMArbox
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aptean CRM
9.2
2 Ratings
16% above category average
Arbox
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management9.02 Ratings00 Ratings
Territory management9.02 Ratings00 Ratings
Opportunity management9.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management9.02 Ratings00 Ratings
Interaction tracking9.02 Ratings00 Ratings
Channel / partner relationship management9.02 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aptean CRM
9.7
2 Ratings
23% above category average
Arbox
-
Ratings
Case management9.02 Ratings00 Ratings
Call center management10.02 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aptean CRM
9.5
2 Ratings
20% above category average
Arbox
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing9.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aptean CRM
9.0
2 Ratings
16% above category average
Arbox
-
Ratings
Task management10.02 Ratings00 Ratings
Billing and invoicing management9.02 Ratings00 Ratings
Reporting8.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aptean CRM
9.0
2 Ratings
16% above category average
Arbox
-
Ratings
Forecasting9.02 Ratings00 Ratings
Pipeline visualization9.02 Ratings00 Ratings
Customizable reports9.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aptean CRM
9.0
2 Ratings
16% above category average
Arbox
-
Ratings
Custom fields9.02 Ratings00 Ratings
Custom objects9.02 Ratings00 Ratings
Scripting environment9.01 Ratings00 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Aptean CRM
8.5
2 Ratings
1% above category average
Arbox
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aptean CRM
9.5
1 Ratings
24% above category average
Arbox
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aptean CRM
9.5
1 Ratings
24% above category average
Arbox
-
Ratings
Marketing automation10.01 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aptean CRM
9.0
1 Ratings
17% above category average
Arbox
-
Ratings
Mobile access9.01 Ratings00 Ratings
Best Alternatives
Aptean CRMArbox
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Kajabi
Kajabi
Score 8.3 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Aptean CRMArbox
Likelihood to Recommend
9.0
(2 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Aptean CRMArbox
Likelihood to Recommend
Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
Read full review
Arbox
Fully recommended if you plan to work in a centralized way, adding all the useful aspects for the business management to be adequate, either for sales or advertising areas, or even for logistics and human resources management. Arbox can be exploited in practically all business scenarios.
Read full review
Pros
Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
Read full review
Arbox
  • The reporting system for branding and marketing that Arbox has allows us to work by sales ranges, which allows us to cover different time sectors, and therefore we can work with sales depending on the seasonal format we decide, and that helps us to set different goals.
Read full review
Cons
Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
Read full review
Arbox
  • The platform helps us to keep our company and business information safe, which prevents us from worrying about situations such as scams. Thanks to factors like this is that we have nothing negative to point out about the Arbox platform. It is excellent and we plan to continue using it in the future to keep growing.
Read full review
Usability
Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
Read full review
Arbox
No answers on this topic
Support Rating
Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
Read full review
Arbox
No answers on this topic
Alternatives Considered
Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
Read full review
Arbox
No answers on this topic
Return on Investment
Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
Read full review
Arbox
  • For the moment we have not calculated the level of increase in return on investment that has been achieved with the use of Arbox, since the time using it has not been enough to define a stable amount of profit, or in any case, that stands out much in relation to the amount earned before its use by the company, so we hope to update this section in the future.
Read full review
ScreenShots

Arbox Screenshots

Screenshot of Task and message automation, with a few clicksScreenshot of Members Mobile App