NetScaler vs. NETSCOUT Arbor DDoS Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NetScaler
Score 7.9 out of 10
N/A
NetScaler ADC is an application delivery controller.N/A
NETSCOUT Arbor DDoS Protection
Score 8.0 out of 10
N/A
NETSCOUT Arbor DDoS Protection security software offers protection across multiple layers of the OSI model. It provides security measures for Layer 2 (Data Link layer) through Layer 7 (Application layer), ensuring complete protection for network infrastructure.N/A
Pricing
NetScalerNETSCOUT Arbor DDoS Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NetScalerNETSCOUT Arbor DDoS Protection
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NetScalerNETSCOUT Arbor DDoS Protection
Best Alternatives
NetScalerNETSCOUT Arbor DDoS Protection
Small Businesses
Cloudflare
Cloudflare
Score 9.0 out of 10
Cloudflare
Cloudflare
Score 9.0 out of 10
Medium-sized Companies
Cloudflare
Cloudflare
Score 9.0 out of 10
Cloudflare
Cloudflare
Score 9.0 out of 10
Enterprises
NGINX
NGINX
Score 9.1 out of 10
Akamai App & API Protector
Akamai App & API Protector
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NetScalerNETSCOUT Arbor DDoS Protection
Likelihood to Recommend
8.6
(26 ratings)
9.0
(2 ratings)
Usability
7.7
(6 ratings)
-
(0 ratings)
Support Rating
7.3
(4 ratings)
-
(0 ratings)
User Testimonials
NetScalerNETSCOUT Arbor DDoS Protection
Likelihood to Recommend
Citrix
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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NETSCOUT
Arbor has the propensity to deal with even the larger firms. I have been using it for a year span and I don’t have any such complaint which is affecting us in a bad way. I can recommend this to all the companies who want to have a good network behavior analysis and to monitor the problems if there is any chance of it to occur and which has the potential to affect the whole working environment of the company.
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Pros
Citrix
  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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NETSCOUT
  • Arbor's layer 7 countermeasures are very good out of the box, but it is very easy to reconfigure values and see the impact in real-time.
  • Peakflow SP provides fairly detailed traffic analysis and breakdown for top-N data such as top talkers, top ASNs, top ports and so on. They offer "SP Insight" as a product to build in more powerful reporting on the already-collected metrics with an interface very similar to Kibana or one of its many forks. We are not licensed for that so I can't speak to its capabilities.
  • Arbor allows for a good amount of automation. Fast flood detection ensures that if pre-determined thresholds are quickly exceeded, preconfigured mitigations can be started or in the event of an extremely large volumetric attack you can trigger an Arbor Cloud (sold separately) mitigation or a remotely-triggered blackhole announcement to drop traffic to the attacked destination IP address(es) upstream.
  • ATAC (Arbor support) is very helpful. The level of support our organization maintains covers ATAC performing all update functions to all Arbor appliances - SP and TMS.
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Cons
Citrix
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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NETSCOUT
  • Arbor is a highly expensive company. this was the major reason behind not going for the Arbor sightline in the first place. Although its features are good but the cost is unjustifiable.
  • The implementation and the understanding of this tool are full of complexity and perplexity.
  • I am looking forward to having a new update on it. They used to update their versions quite frequently but it's been a long time they haven’t updated or maybe it is not in their priority lists right now.
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Usability
Citrix
I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
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NETSCOUT
No answers on this topic
Support Rating
Citrix
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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NETSCOUT
No answers on this topic
Alternatives Considered
Citrix
easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
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NETSCOUT
We evaluated Corero and a number of external scrubbing services. In the POC, we found Corero's mitigation capabilities to extremely limited beyond blocking common traffic types at preconfigured rates. It's not impossible to configure custom mitigation methods and countermeasures, but it requires a deep understanding of BPF and bytecode, where Arbor is checkboxes, radio buttons, and dialog buttons that all sit next to a graph showing traffic dropped and permitted by the current settings. I'm not going to enumerate each of the cloud services evaluated because the decision came down to the same reasoning. The amount of traffic we receive is enough that it would be prohibitively expensive for our use case.
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Return on Investment
Citrix
  • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
  • Scales up and out with ease
  • Challenging to find NetScaler experts for advanced features you want to enable and use
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NETSCOUT
  • Arbor is good in empower us to monitor the issues in the network.
  • We can get better traffic analytics and reports are quite detailed.
  • The price is quite high which makes it a little hard choice for us.
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ScreenShots