NetScaler is the way to go!
December 28, 2024

NetScaler is the way to go!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetScaler

We use NetScaler to host an on premise instance of VDI desktops and Multi user machine catalogs along side with Citrix cloud.
We proxy services like LDAP and NTP via a pair internally to a pair in the DMZ to present the services publicly. We Also use Citrix Gateway to present a public instance using internal DNS.
This addresses any issues that could be related to Citrix cloud outages as the connections are all on premise and does not rely on 3rd party for user access. This helps with troubleshooting access related issues and possible network and infrastructure related issues.

Pros

  • Load Balancing
  • Virtual Server and Service passthrough
  • Citrix Gateway

Cons

  • Licensing
  • Ease of use
  • Complexity of Deployment
  • Increased productivity for overseas users
  • Allowing continued use during Citrix Cloud outage
  • Additional troubleshooting resources for network and infrastructure issues
I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
Similar but different. I have not fully deployed the other product to be able to compare them adequately. I would generally say that the NetScaler has larger functionality and is less pin point focused on the product delivery. There are additional services and functions that can be taken advantage of with NetScaler.

Do you think NetScaler delivers good value for the price?

Yes

Are you happy with NetScaler's feature set?

Yes

Did NetScaler live up to sales and marketing promises?

Yes

Did implementation of NetScaler go as expected?

Yes

Would you buy NetScaler again?

Yes

NetScaler has addressed a large issue for our company. It is great to have an on premise instance of Citrix running on your own dedicated infrastructure and it makes a big difference in performance for some users depending on their location. For us since we are a global organization our users overseas see much better performance from the on premise instance over the Citrix cloud especially in the Asia-Pacific region.

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