Archer Integrated Risk Management Platform vs. Secureframe

RSA Archer is fantastic at cataloguing, personalizing assessments, raw reporting, and capacity to add custom fields. It is a little clunky around adding contextual information to notifications, peeking into data before attempting to load pages, quick navigation or determining linked (or sub-linked) relationships. These are all concerns that can either be worked around with an appropriate data scheme or with careful administration of the sub-routines.

Incentivized

Secureframe is well suited for repeatable compliance tasks like sharing SOC 2 documents through the Trust Center, managing vendor reviews, tracking employee training, and collecting audit evidence. It is less suited for situations that need business judgment or context outside the tool, such as deciding whether a requester is a legitimate customer, answering complex security questionnaires, or helping non-security owners interpret vendor risk questions.

Incentivized

• Integration capabilities to multiple enterprise systems
• Control standards and Procedures to address multiple regulatory/authoritative sources, standards and frameworks enabling test once satisfy many requiremnts
• Rapid application development and User friendly tool with configuration capability to customize easily without user requiring programming or coding skills

• Centralizes compliance work.
• Controls sensitive document sharing.
• Creates accountability and audit trails.

Incentivized

• They release time to time updates, which causes issues in the GUI. However, one has to be careful while installing the update.
• There is no open and free academy to learn more about the tool.
• One cannot stay to a particular product version, they have to move to the next version to keep up with the changes.

Incentivized

• Task notifications and ownership could be more actionable.

Incentivized

Good tool to get the information communicated, approval workflow, and easy to add new findings/questionnaires. Seems to be compatible with different browsers and little downtime. Only request for improvement is to add an export feature with fewer clicks. Maybe batch export.

Incentivized

The Questionnaires feature (which assists in RFP's, security questionnaires, etc) could be designed a lot better. I see what they were going for, and based on their track record for improving features I'm sure it will get a refresh, but in it's current state it is the only features that I do not use.

Incentivized

Our RSA Archer team is dedicated to finding solutions for our organization. They haven't mentioned any issues with receiving support with deployment or bug fixes, and generally the platform is very dependable. They are always very excited about delivering a version upgrade and presenting any new features that provide more dashboards or chart types.

Incentivized

It has been roughly 5 years since I have seen Securevue, so a lot can change, but to me it felt like several products were purchased and an attempt was made to piece them all together into a single solution (and I believe that may have been true). It also required agents on endpoints which did not fit the model I believed customers were looking for. MetricStream appeared to be difficult to install as it took their own engineers some time to get it installed in my lab environment. I did not think their web interface was as intuitive as RSA Archer. Customization to the platform was possible to some degree, but required a lot more work and technical skills than required by Archer. I did like the landing page for MetricStream which called out the important action items for the current user, but Archer v6.X now has this feature.

Incentivized

From purely comparing marketing sites (unable to trial others), Secureframe had better first time SOC 2 audit documentation and explanations for free to ease you into understanding the processes.

Incentivized

• We were able to achieve approx 63% gain in operational efficiency.
• Reduce the number of findings and exceptions during an Internal audit to almost zero.
• Get compliance to all client contracts tracked through the tool thus increasing the confidence of clients in our systems and processes.

Incentivized

• It is easier and quicker to provide customers access to sensitive materials.

Incentivized