TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score5.4 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A
    Pricing
    Arctera Backup Exec
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    Offerings
    Pricing Offerings
    Arctera Backup Exec
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Arctera Backup Exec
    Considered Both Products
    Cloud Software Group
    Chose Arctera Backup Exec
    The user interface is accurate, and you have the information you need on the screen.
    Incentivized
    Chose Arctera Backup Exec
    I chose Veritas Backup Exec for my clients Windows Servers about 15 to 20 years ago because that was the ONLY backup software available at the time.
    Since then, [I feel] the software has gotten bloated, unreliable and cluttered.
    Veeam Backup & Replication is much more …
    Incentivized
    Chose Arctera Backup Exec
    Veritas Backup Exec is very comparable to Unitrends and in some areas is easier to use. The license side of Veritas Backup Exec is much more difficult to manage compared to Unitrends. Unitrends seems to be a much smoother solutions to protect virtual environments. Restoring …
    Incentivized
    Chose Arctera Backup Exec
    We moved away from Unitrends for one reason only. Pricing. Unitrends continued to raise their pricing and renewal fees where we were no longer able to afford it. Veritas Backup Exec provided the functionality needed at the best price point for us.
    Incentivized
    Chose Arctera Backup Exec
    Backup Exec was the cheapest out of all the other options we were looking at.

    Incentivized
    Chose Arctera Backup Exec
    We did look at several backup solutions when we implemented VMWare. I might be a little prejudiced because I've used the product so long, but there are many competitors in this market, and the cost was much higher to obtain the same functionality as we get with Veritas Backup …
    Incentivized
    Chose Arctera Backup Exec
    Both Veritas Backup Exec and Acronis Backup provide reliable backup and recovery solutions, however Vertias Backup Exec is much more scaleable, and better suited for larger business environments.
    Incentivized
    Chose Arctera Backup Exec
    Essentially we chose Backup Exec because we were familiar with it's config and interface. Both Acronis and Arcserve provided the same or similar features, but came in at a higher price. We also looked at hosted backup services and found them extremely expensive. We adopted …
    Incentivized
    Chose Arctera Backup Exec
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to …
    Incentivized
    Chose Arctera Backup Exec
    Our version of Backup Exec lacked the appropriate VM support, although I believe that such support is better in 15 and 16 versions. We currently use a combination of Backup Exec and Acronis - our parent company uses Veeam.
    Incentivized
    Chose Arctera Backup Exec
    Veeam is a vastly superior product. We use Veritas Backup Exec because we have legacy software and equipment that Veeam cannot fully integrate with yet.
    Incentivized
    Chose Arctera Backup Exec
    We have not used other backup solutions.
    Incentivized
    Chose Arctera Backup Exec
    Backup Exec (when it was still under the Symantec umbrella) used to offer a backup appliance for local-cloud backup. It was expensive. I don't think they offer it anymore. In any case we wanted to engage such a solution and have been using Barracuda Backup for several years. It …
    Incentivized
    Chose Arctera Backup Exec
    Symantec and Acronis are well matched, but Symantec is more flexible in designing jobs. Acronis creates images that are mountable whereas Symantec creates backup files that can be restored quickly and easily. Barracuda and Datto are "total data storage" backup options and …
    Incentivized
    Chose Arctera Backup Exec
    There are different alternatives like Iperius, Handy Backup or similar but for what is my experience , I have always been comfortable with this software and even the company that used it has never had the need to look for other software, for this reason has never been a …
    Incentivized
    Chose Arctera Backup Exec
    Veeam is by far superior to Backup Exec in the virtual, SQL, AD, Exchange, and Physical Environments. The way they interact with the Virtual Servers is more streamlined and generates better results. They also support more file system such as AIX and XFS for backup and …
    Incentivized
    Chose Arctera Backup Exec
    SBE is much better for onsite backups as Carbonite is Cloud based and if you have no network connection to your server there is no way to get files backed up or back online. This is why we went with SBE to handle our tape backups on a daily bases and keep server backed with a …
    Incentivized
    Chose Arctera Backup Exec
    Sorry but Veeam stacks up against Backup Exec. Backup Exec has a million of options, Veeam is clean and more easy to configure and use. Right now I can't recommend Backup Exec, but I hope in the next years I can come back and say something positive.
    Incentivized
    Chose Arctera Backup Exec
    The engagement process was the best in the industry and the product was easy to explain and sell.
    Incentivized
    Chose Arctera Backup Exec
    Symantec does have a leg up on the competitors if cost isn't a factor for a customer. However, even Symantec's price point is pretty compatible.
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    Features
    Arctera Backup Exec
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    2% above category average
    Universal recovery10.018 Ratings
    Instant recovery7.517 Ratings
    Recovery verification7.920 Ratings
    Business application protection10.017 Ratings
    Multiple backup destinations6.421 Ratings
    Incremental backup identification7.922 Ratings
    Backup to the cloud10.013 Ratings
    Deduplication and file compression7.416 Ratings
    Snapshots8.416 Ratings
    Flexible deployment9.017 Ratings
    Management dashboard9.020 Ratings
    Platform support8.519 Ratings
    Retention options8.418 Ratings
    Encryption10.012 Ratings
    Best Alternatives
    Arctera Backup Exec
    Small Businesses
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.5 out of 10
    Enterprises
    Bacula Enterprise
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Arctera Backup Exec
    Likelihood to Recommend
    8.3
    (25 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    Usability
    1.0
    (1 ratings)
    Availability
    4.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    5.0
    (4 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    User Testimonials
    Arctera Backup Exec
    Likelihood to Recommend
    Cloud Software Group
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Usability
    Cloud Software Group
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Reliability and Availability
    Cloud Software Group
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    It was pretty straightforward.
    Read full review
    Alternatives Considered
    Cloud Software Group
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    ScreenShots