Arctera Backup Exec vs. Barracuda Cloud-to-Cloud Backup

Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.

Incentivized

For its price the product is very cost effective. For our university it's important to be able to backup students as well as employees and other products tend to have at least limited cost to students. As there are so many students in our university the cost involved with other products would make them too costly. As the amount of data that is involved with M365 is so vast, it's also nice not to have extra cost involved for space used. The product is cloud based, so for some organizations that might be a problem.

Incentivized

• Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
• Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
• Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.

Incentivized

• Creates a cloud backup of all aspects of Office 365
• Retains the backups for as long as we need them
• Allows us to easily locate files, folders, email accounts, or email messages to restore them

Incentivized

• Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
• When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
• I'm struggling to come up with another con.

Incentivized

• The final output when downloading is a bit bulky and hard to find things based on subject headers.
• Wish there was a range to export out.
• The UI is not as snappy as I would have expected.

Incentivized

This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.

we are pleased about the product. And why change a working software?

Incentivized

It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.

The product is very simple to use . That is a good thing and a bad thing as there could be some more advanced view or filtering options if you for example have to restore entire organization units data. There could also me more information from the whole organizations backup status

Incentivized

The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.

Incentivized

No problem for this point it is in the average.

Incentivized

In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.

Incentivized

It was pretty straightforward.

in a few clicks the backup was running. The first restore was exiting since we didn't know what to expect.

Incentivized

If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.

Incentivized

Barracuda Cloud-to-Cloud Backup integrates well with our Barracuda Backups, email protection, and impersonation protection products with a simple portal to interface with all products.

Incentivized

We only use it on the on-premise version on a single site.

Incentivized

They are very responsive and technical savvy.

Incentivized

• Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
• Conduct regular DR tests and your this will be your ROI.

Incentivized

• Helps me worry a little less that in the worst case scenario, mailboxes & teams are easily restorable to continue with online learning at the very least.
• Whilst we weren't spending any money on backing up our Microsoft 365 data, I would say that it's worth every penny. Especially in a disaster recovery scenario.
• It also proves useful in instances where a user accidentally loses or deletes an important email or file in their mailbox/team. It can easily restore what has been lost.

Incentivized